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Customer reviews for LG 48" Class C5 Series OLED evo AI Smart TV for
LG 48" Class C5 Series OLED evo AI Smart TV
4.9 out of 5 stars
stars680 ratings680 reviews
  1. 5 stars91% (621)
  2. 4 stars7% (47)
  3. 3 stars1% (5)
  4. 2 stars0% (2)
  5. 1 star1% (5)
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Showing 21-30 of 680 reviews
Apr 27, 2026
YonairiD
5 out of 5 stars review

The actually

[This review was collected as part of a promotion.] I like this TV because the brand is so good ‘ and the picture is hd ‘ I will recommend to everyone this tv ‘ I like so much ‘ I look very beautiful and they like at cinema

Review from influenster.com
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reply from LG

Hi, Yonairi! We’re thrilled to hear how much you’re enjoying your LG TV. It’s wonderful knowing the HD picture, beautiful design, and cinema‑like experience are all hitting the mark for you. Your recommendation means a lot, and it’s great hearing the brand continues to impress you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com Thanks for choosing LG! #LifesGood ^James.

May 11, 2026
abc12344444444
2 out of 5 stars review

LG OLED65C5AUA

Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.

Review from lg.com
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reply from LG

Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James

May 10, 2026
3PuttBob
1 out of 5 stars review

Audio is terriblr

[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.

Review from lg.com
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reply from LG

Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James

Jan 26, 2026
Shopper444
4 out of 5 stars review

Movie and Gaming Star Performer

[This review was collected as part of a promotion.] I bought the OLED83C5PUA mainly for gaming and movies, and it’s been great. The picture looks unreal — blacks are truly black, colors pop, and everything looks super sharp on the big screen. Games feel smooth and responsive with no lag that I can notice, even in fast action. Movies look like a theater at home, especially with HDR — dark scenes still show detail instead of turning into a gray mess. Overall, it’s a huge upgrade and I’d absolutely recommend it if you want a big OLED that delivers.

Review from lg.com
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reply from LG

Hello. Thank you for sharing your thoughts about your LG TV. Your excitement really comes through—those deep OLED blacks, the punchy colors, and the smooth gaming experience on such a massive screen make the C5 shine in all the right ways. The way you described HDR movie nights turning into a true home‑theater moment says it all. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 15, 2026
DMac75
2 out of 5 stars review

Not worth the money

Not worth the money for sure. Nothing is intuitive or plug and play. Doing anything in the settings is difficult and finding simple, basic features (like inputs?) is much more complicated than it should be. My last tv, you plug the PC/laptop into the HDMI and you get video. Not at all on this overpriced thing. The picture is fine, sound is okay but I use a sound bar so no a factor. I cannot stand the voice remote or "SMART" TV garbage. Useless to me, I will never talk to any electronics, but there are no decent options that aren't "SMART". This one had the best reviews, I don't get it though, especially not for the price. It takes a ton of research to figure out basic settings. There's no manual, not even online that I have found, so you have to search random posts. Terrible

Review from lg.com
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reply from LG

Hi. Thank you for taking the time to share your detailed experience with your LG TV. We appreciate how clearly you described what’s been difficult for you, especially when it comes to navigating inputs, using the remote, and locating a proper manual. It’s great that the picture and sound quality are working well for you, even if the setup and interface haven’t felt as straightforward as you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with the setup and input‑related issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guides, and feature explanations: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James

Feb 26, 2026
Wrigley Dave
4 out of 5 stars review

Rough start great result

Out of the box, my TV was buggy. Sound would stop working (even the sound test was silent), it would disconnect from ARC, apps would crash (no remote function, except to change volume, settings, go to home screen). I downloaded the firmware from the website (which did nothing at first) then did the factory reset and viola, everything fixed. Why didn't LG support ever suggest this? (they only had me ungplug the TV which only temporarily fixes these issues). Why would I need to do this out of the box? Also, the mute button being on the volume down is really dumb-to lower my volume 20% I now have to individually hit volume down 20 times because I can't hold it for 2 seconds? Also, please attach the light sensor function to individual picture modes, I want full eye searing HDR when I want it and a nice dark picture when I want it, but the light sensor limits HDR brightness by default-really dumb-it's not just for power savings. Also setting all picture modes to +20 cold and color saturation to 60 is made everything look neon and the AI settings mode used tiny blurry images. The sound AI audio clips where so compressed and muddy that through the terrible built in speakers I just got a headache. Guys, please offer a better range of picture presets so we can have a good out of the box experience. Please fix the software updates. Please fix the mute button fiasco. I was 1 day away from a return.

Review from lg.com
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reply from LG

Hello, Wrigley! We appreciate you sharing your experience with your LG TV, and it’s great to hear that after the reset everything is now running smoothly. We’re glad the LG unit is delivering the performance you expected once fully set up. Your thoughts on the mute button layout, picture presets, and light‑sensor behavior are genuinely helpful—feedback like this plays a big role in shaping future improvements. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 26, 2026
honeystone7
5 out of 5 stars review

A Well-Chosen TV with Excellent Performance

[This review was collected as part of a promotion.] After using the OLED77C5PUA, the first thing that stands out is the vivid and lifelike picture quality. Thanks to OLED technology, blacks are deep and colors are rich and accurate, which makes movies, dramas, and games extremely immersive. The TV supports a 144Hz refresh rate, and it really shows when gaming. Gameplay feels incredibly smooth with no noticeable stuttering or screen tearing, even during fast-paced scenes. It performs excellently for both console and PC gaming. The built-in speakers deliver surprisingly solid sound quality. While an external sound system would enhance the experience further, the internal audio is more than sufficient for everyday viewing, with clear dialogue and balanced sound. In terms of design, this TV is very impressive. The ultra-thin panel and extremely slim bezel make the screen feel almost borderless, allowing for greater immersion. The overall look is modern and premium, fitting well into any contemporary living space. Despite being a large 77-inch TV, it is lighter than expected, light enough for one adult male to handle during installation with care. This makes setup much easier compared to other TVs of similar size. Another convenient feature is Bluetooth headphone support, which is perfect for watching TV alone at night. You can enjoy content without disturbing others while still getting an immersive audio experience. Overall, the OLED77C5PUA delivers excellent performance in picture quality, refresh rate, design, and usability. It is a highly satisfying premium OLED TV and is especially recommended for users who enjoy both movies and gaming.

Review from lg.com
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reply from LG Digital Care Team

Hi Honey, thank you for sharing such a thoughtful review of the 77 Inch Class LG OLED evo AI C5 4K Smart TV 2025, model OLED77C5PUA. It’s great to hear how much the vivid OLED picture quality, deep blacks, and rich color accuracy are elevating your movies, dramas, and gaming. The 144Hz refresh rate truly shines for fast‑paced gameplay, and it’s great to know you’re experiencing that smooth performance on both console and PC. Your notes on the built‑in speakers, the ultra‑thin design, and the lightweight build highlight exactly what makes this model so versatile. Bluetooth headphone support is another feature many customers love, especially for late‑night viewing. If you ever need assistance or have questions about features, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Mar 23, 2026
Sumguyinsocal
5 out of 5 stars review

C5 first-time owner of OLED

5 stars for screen performance. 4 stars for software and interface. Screen is fantastic especially the contrast and virtually perfect blacks. Software and interface are a little clunky.

Review from lg.com
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reply from LG

Hello! We appreciate you sharing your thoughts on your LG TV, and it’s great hearing how much the screen performance impressed you. The contrast and deep blacks on an LG display really do stand out. We also value your feedback on the software and interface—insights like yours help us continue refining the overall experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 23, 2026
Smarty
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great TV love my LG 55 inch OLDTV fabulous for my football and great viewing all round good sound quality as well and quality build fab

Review from lg.com/uk
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Mar 22, 2026
Caryl stv
5 out of 5 stars review

Great all round tv

[This review was collected as part of a promotion.] Great tv Great TV love my LGOL Perfect picture nice and easy to use brilliant product Recommend to anybody great boy thanks

Review from lg.com/uk
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