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Customer reviews for LG 55" Class UA7700 Series 4K UHD Smart TV for
LG 55" Class UA7700 Series 4K UHD Smart TV
4.1 out of 5 stars
stars
131 ratings91 reviews
  1. 5 stars59% (77)
  2. 4 stars20% (26)
  3. 3 stars7% (9)
  4. 2 stars5% (6)
  5. 1 star10% (13)

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Showing 61-70 of 91 reviews
Aug 12, 2025
Reviewer name: WillemC
4 out of 5 stars
4 out of 5 stars review

No AI magic remote included

[This review was collected as part of a promotion.] Good clarity but really disappointed that you do not get the magic remote included with the TV. Just a standard remote so the AI functionality is not available out of the box.

Review from lg.com/uk
Helpful?6NED4DW4ASZZ15850524784
Aug 29, 2025
Reviewer name: Eddie K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV for the money

[This review was collected as part of a promotion.] Great tv, just had this for 2 weeks, 65 inch version is a great size, not too overwhelming. Screen is bright, colours are impressive, especially watching in HD or even better in UHD. Set up was easy enough following instructions on the screen. Only downside was when trying to attach the feet to the tv, this was very difficult, holes didn't line up properly. LG should come up with a better design/method to attach the feet. Overall though I am very happy with my purchase and would recommend this tv

Review from lg.com/uk
Helpful?6NED4DW4ASZZ15850524784
Nov 21, 2025
Reviewer name: MICHAEL
2 out of 5 stars
2 out of 5 stars review

The TV has a great picture, But...

The TV has a great picture. Setup was a nightmare, it wants to talk to you while setting up. It talks so fast it's like listening to an auctioneer, I had to reset the TV to factory setting 3 times before I was able to figure out how to stop the talking. Read the user manual you say, I answer, what user manual? Not one in the box, not one on line that explains how to change settings. Every time I turn the TV on I have to agree to LG's user agreements, I then have to hunt for the HDMI inputs. Let me tell you about the "Magic Remote" IT SUCKS! Every time I push a button it throws up a cursor that is controlled by pointing the remote, I position the remote then press the enter button to make my selection and the cursor moves and I end up selecting something else because by trying to press the enter button the remote moved causing the cursor to move. I don't believe this "great" option can be disabled, if there is a way I haven't been able to figured out how to do it. Using the direction buttons that surrounds the enter button is far more easier to use, if only the cursor wouldn't pop up every time a button is pushed. I'm going to keep trying to learn how to use the TV, but I've got a premonition this TV will be returned. This is the first TV I've ordered online and will most likely be the last.

Helpful?6NED4DW4ASZZ15850524784
reply from LG Digital Customer Care

Hi, Michael. Thank you for sharing your experience with your LG TV (55UA7700PUB) model. We understand how important it is for setup and daily use to feel simple and intuitive. For the talking setup guide, one helpful step is to turn off the Voice Guidance feature in Accessibility settings—this will stop the fast audio prompts during setup. For the Magic Remote cursor, you can disable the pointer function by pressing the Settings button, navigating to Pointer Options, and switching it off, which allows you to use only the directional buttons for navigation. For more help, visit https://www.lg.com/us/support/help-library/lg-webos-tv-magic-remote-control-CT10000018-20154712681992. If you need further assistance with settings or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Nov 26, 2025
Reviewer name: JO
4 out of 5 stars
4 out of 5 stars review

NO instructions so cannot operate

I just got this tv after doing research and deciding that this was the tv I wanted and that Sam's Club offered the most for the money. I was excited to get it and I got it standing upright on a bureau, turned it on, found the only remote that came with it, the magic remote. It came on, I clicked everything on the magic remote and all I could do was put it on English. I looked thru the box and there was not one spec of instructions. That is where I am, on English and cannot get further. I think I will love it, once I can find something that guides me in actually using it. If you get this tv, get a regular remote, one that you understand and some instructions.

Helpful?6NED4DW4ASZZ15850524784
May 31, 2026
Reviewer name: Bud86
4 out of 5 stars
4 out of 5 stars review

Not happy

Really dislike the."magic" remote Sound isn't v good good o

Review from lg.com
Helpful?6NED4DW4ASZZ15850524784
reply from LG Digital Care Team

Hello there Carla! Thanks for taking a moment to share your thoughts. We appreciate the shoutout and we’ll be sure to pass your notes about the remote and sound along to our product team. If you need anything else down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich

Oct 7, 2025
Reviewer name: Slkarl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love this tv!

The picture is amazing compared to our other tv's

Helpful?6NED4DW4ASZZ15850524784
Aug 13, 2026
Reviewer name: Mm2255
1 out of 5 stars
1 out of 5 stars review

sound quality

TV sound quality is poor no matter which mode I select

Review from lg.com
Helpful?6NED4DW4ASZZ15850524784
reply from LG

Hi. We appreciate you taking the time to share your feedback about your LG 55UA7700AUA TV. We recognize your experience with the sound performance and audio modes on your unit. To assist with audio quality, try running a Sound Test under the Sound Settings menu to verify speaker function, and you can review our audio troubleshooting guide at https://www.lg.com/us/support/help-library/poor-sound-quality-sound-test--20154712586806?srsltid=AfmBOoq5r3JaCF6aoCk4OQBNbeMlB0pxHhwFH34eVv4tylcuwqnuUl3M We want to help ensure your home entertainment setup operates perfectly and brings you complete enjoyment. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Oct 14, 2025
Reviewer name: RB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG 55” TV review

There is no mute button on the remote.

Helpful?6NED4DW4ASZZ15850524784
Jan 6, 2026
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Got this open box for $208 best value ever on a high quality product

Review from walmart.com
Helpful?6NED4DW4ASZZ15850524784
Mar 1, 2026
Reviewer name: Camella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything was good

Review from walmart.com
Helpful?6NED4DW4ASZZ15850524784