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Customer reviews for LG 55" Class UA7700 Series 4K UHD Smart TV for
LG 55" Class UA7700 Series 4K UHD Smart TV
4.4 out of 5 stars
stars
116 ratings76 reviews
  1. 5 stars64% (74)
  2. 4 stars22% (25)
  3. 3 stars6% (7)
  4. 2 stars3% (4)
  5. 1 star5% (6)

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Showing 51-60 of 76 reviews
Nov 21, 2025
Reviewer name: MICHAEL
2 out of 5 stars
2 out of 5 stars review

The TV has a great picture, But...

The TV has a great picture. Setup was a nightmare, it wants to talk to you while setting up. It talks so fast it's like listening to an auctioneer, I had to reset the TV to factory setting 3 times before I was able to figure out how to stop the talking. Read the user manual you say, I answer, what user manual? Not one in the box, not one on line that explains how to change settings. Every time I turn the TV on I have to agree to LG's user agreements, I then have to hunt for the HDMI inputs. Let me tell you about the "Magic Remote" IT SUCKS! Every time I push a button it throws up a cursor that is controlled by pointing the remote, I position the remote then press the enter button to make my selection and the cursor moves and I end up selecting something else because by trying to press the enter button the remote moved causing the cursor to move. I don't believe this "great" option can be disabled, if there is a way I haven't been able to figured out how to do it. Using the direction buttons that surrounds the enter button is far more easier to use, if only the cursor wouldn't pop up every time a button is pushed. I'm going to keep trying to learn how to use the TV, but I've got a premonition this TV will be returned. This is the first TV I've ordered online and will most likely be the last.

Helpful?6NED4DW4ASZZ15850524784
reply from LG Digital Customer Care

Hi, Michael. Thank you for sharing your experience with your LG TV (55UA7700PUB) model. We understand how important it is for setup and daily use to feel simple and intuitive. For the talking setup guide, one helpful step is to turn off the Voice Guidance feature in Accessibility settings—this will stop the fast audio prompts during setup. For the Magic Remote cursor, you can disable the pointer function by pressing the Settings button, navigating to Pointer Options, and switching it off, which allows you to use only the directional buttons for navigation. For more help, visit https://www.lg.com/us/support/help-library/lg-webos-tv-magic-remote-control-CT10000018-20154712681992. If you need further assistance with settings or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Nov 26, 2025
Reviewer name: JO
4 out of 5 stars
4 out of 5 stars review

NO instructions so cannot operate

I just got this tv after doing research and deciding that this was the tv I wanted and that Sam's Club offered the most for the money. I was excited to get it and I got it standing upright on a bureau, turned it on, found the only remote that came with it, the magic remote. It came on, I clicked everything on the magic remote and all I could do was put it on English. I looked thru the box and there was not one spec of instructions. That is where I am, on English and cannot get further. I think I will love it, once I can find something that guides me in actually using it. If you get this tv, get a regular remote, one that you understand and some instructions.

Helpful?6NED4DW4ASZZ15850524784
Aug 29, 2025
Reviewer name: Eddie K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV for the money

[This review was collected as part of a promotion.] Great tv, just had this for 2 weeks, 65 inch version is a great size, not too overwhelming. Screen is bright, colours are impressive, especially watching in HD or even better in UHD. Set up was easy enough following instructions on the screen. Only downside was when trying to attach the feet to the tv, this was very difficult, holes didn't line up properly. LG should come up with a better design/method to attach the feet. Overall though I am very happy with my purchase and would recommend this tv

Review from lg.com/uk
Helpful?6NED4DW4ASZZ15850524784
Feb 19, 2026
Reviewer name: TomB
4 out of 5 stars
4 out of 5 stars review

Clue to set up, patience,

I am an older male without any help from younger people. The remote setup took me over two hours to somewhat master. My cat was having a great time chasing the pointer. The remote did not have any instructions and had all unfamiliar buttons. My wife told me to quit trying several times, box it up, and take it back to Sams. Finally almost figured it out, except pairing to my BTES universal remote, it will not turn my set off The color and sound are above average. I would suggest a printout of how the remote buttons are for, sure they have it on line but that would save others the time to figure it out for older adults

Helpful?6NED4DW4ASZZ15850524784
Jan 6, 2026
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Got this open box for $208 best value ever on a high quality product

Review from walmart.com
Helpful?6NED4DW4ASZZ15850524784
Feb 2, 2026
Reviewer name: BD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clear sharp picture.

Wonderful picture. Easy set up.

Helpful?6NED4DW4ASZZ15850524784
Feb 12, 2026
Reviewer name: Willie M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG 55" Class UA7700 Series 4K UHD Smart TV

My LG 55" TV works fine. No issues with quality, price or performance

Helpful?6NED4DW4ASZZ15850524784
Mar 1, 2026
Reviewer name: Camella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything was good

Review from walmart.com
Helpful?6NED4DW4ASZZ15850524784
Aug 18, 2025
Reviewer name: MM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG 55 inch

Very nice

Helpful?6NED4DW4ASZZ15850524784
Jul 10, 2025
Reviewer name: E G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

New TV

Replaced older tv. Great picture

Helpful?6NED4DW4ASZZ15850524784