Hi, Carolyn. Thank you for reaching out, and we understand the importance of having your LG TV (55UA7700AUA) model. For a TV producing popping sounds with no audio, one helpful step you can try is performing a sound reset on the unit. You can do this by going to: Settings → All Settings → Sound → Advanced Settings → Reset Sound Settings. This refreshes the audio configuration and may help restore normal output. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-no-audio-on-an-lg-tv--20153110596213. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy

Hi. We appreciate you taking the time to share your review regarding your LG 55UA7700AUA TV. We recognize your experience with the network connection issues on your unit. To help restore connectivity, try performing a power cycle by unplugging the TV from the wall for 60 seconds, turning off your internet router for 30 seconds before restarting it, and ensuring your location and time settings on the TV are set correctly. For guided step-by-step troubleshooting, please visit this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-internet-connection-issues--20155140875834?srsltid=AfmBOorIABBZu8U2SI5EXL5EER96Xo4CaRLqqeI-Tz2H0IeNT2MZfDVk. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hi, Allan. Thanks for reaching out. We understand the importance of having your LG TV (55UA7700PUB) model operate the way you expect, especially when the TV is in sleep mode. A helpful step you can try is going to Settings → All Settings → General → System → Additional Settings → Home Settings, then switching Home Promotion off. This option often prevents unexpected ads from appearing on webOS TVs. For more guidance, visit https://www.lg.com/us/support/product/lg-55UA7700PUB.AUSQ. If the behavior continues, we’d be glad to take a closer look. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you further. We're here to help. ^Juvy

Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James