Hi, Larry. We appreciate you sharing your thoughts and review regarding your LG 65UA7700AUA TV. We recognize your experience with the blurry picture quality and screen looping on your unit. To help improve picture clarity and resolve display performance issues, ensure your TV's software is updated to the latest version and inspect your connected HDMI cables for a secure connection. For step-by-step guidance on picture issues, you can review our support guides at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-blurry-screen-on-an-lg-tv--20153130477848?srsltid=AfmBOoqp_XzVdbXand5EBo4C24bZGjD6dlF5RX9DOE3Ik0B3K88-FdLz and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-continuous-screen-flickering--20154896543894?srsltid=AfmBOoq_JCggGP2kSiPISPHGCNb4SEHBsQaQHV1zpr7NcnnWvbkWLJza. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your rating and feedback about your LG 65UA7700AUA TV. We recognize your experience with the remote controls and system navigation of your unit, and we aim to provide user-friendly electronics that make home entertainment enjoyable and seamless. You can review helpful tips for remote setup and navigation using this guide https://www.lg.com/us/support/help-library/lg-oled-tv-general-remote-control-troubleshooting-guide--20154713264827?srsltid=AfmBOoqw3LuaorSBbGvsMhkkS5KN7pg7zoevPiSkfWF85s-YysDHFtGB. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. We appreciate you taking the time to share your feedback about your LG 55UA7700AUA TV. We recognize your experience with the sound performance and audio modes on your unit. To assist with audio quality, try running a Sound Test under the Sound Settings menu to verify speaker function, and you can review our audio troubleshooting guide at https://www.lg.com/us/support/help-library/poor-sound-quality-sound-test--20154712586806?srsltid=AfmBOoq5r3JaCF6aoCk4OQBNbeMlB0pxHhwFH34eVv4tylcuwqnuUl3M We want to help ensure your home entertainment setup operates perfectly and brings you complete enjoyment. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Michael. Thanks for sharing your thoughts on the LG TV (65UA7700PUB) model. We understand how important it is to have a remote that meets your everyday needs, and we really appreciate your feedback on the mute function and menu navigation. For your current unit, one helpful step you can try is checking the Quick Settings panel on the TV itself, as many LG UHD models allow you to access mute and audio controls directly through the on‑screen interface, even if the remote layout feels limited. For more guidance, visit https://www.lg.com/us/support/product/lg-65UA7700PUB.AUSQ. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to help. ^Juvy

Hi there. Thank you for sharing your experience with us regarding your LG 65" Class UA7700 Series 4K UHD Smart TV. We understand your inquiry regarding the settings menu and the CEC connectivity issues with your sound system. We are happy to hear you enjoy the picture quality, and we want to help ensure your audio setup works just as well. https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo