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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,639 ratings858 reviews
  1. 5 stars80% (1,315)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (53)

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Showing 111-120 of 858 reviews
Nov 19, 2021
Alexandra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value!

Great value! I’m really impressed this adjustable bed base has all the highest quality features at a quarter of the price. It’s easy to set up and use.

Helpful?34FLAMJ8ZKNN15826768549
Sep 23, 2021
Eve H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is the ultimate bed frame. Worth every penny.

This frame is the best investment I've ever made. Zero gravity. Separate foot and head massage. Head and feet also raise and lower separately. I haven't used the data ports yet as they are placed underneath. There are no downsides to this purchase.

Helpful?34FLAMJ8ZKNN15826768549
Dec 1, 2020
DeeDee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So great, I ordered twice!

I love this product and recommend it to all my friends. I bought and used it for over a year , the sold my house and all furnishings. When I purchased my new home, bought it again!! Easy to install and operates smoothly.

Helpful?34FLAMJ8ZKNN15826768549
Jun 18, 2019
Shirley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I'm disabled, I've not sleep well for forty years. With this adjustable base i can change the pressure points on my body. Works well. It's only been a couple of weeks. I pray it last.

Helpful?34FLAMJ8ZKNN15826768549
Jan 5, 2022
Angel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price

Besides it taking almost a month to arrive, this adjustable bed is well worth the money. I couldn't be happier with my purchase. My parents want to purchase one as well.

Helpful?34FLAMJ8ZKNN15826768549
Aug 3, 2026
Maryland
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

Works Great,

Helpful?34FLAMJ8ZKNN15826768549
Feb 25, 2025
SleeplessInABrokenBed
2 out of 5 stars
2 out of 5 stars review

Poor quality control and lack of support ruin it

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.

Helpful?34FLAMJ8ZKNN15826768549
Dec 16, 2019
Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Full featured for great price.

Only had 2 weeks but good so far. Bought because has lot of features for low price. Like that i can program 2 positions and has batteries in case power goes out. Solidly built. No complaints so far and would recommend based on limited experience.

Helpful?34FLAMJ8ZKNN15826768549
Mar 13, 2021
Elizabeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LIFE CHANGING!!!

This bed base has been a life saver for me. When I was 18 I suffered a car accident which fractured my cervical spine and my right clavicle. I’m now 39 and am in constant pain. Being able to adjust my bed to a zero gravity setting is absolutely life changing for me. My lower back also has some problems and I usually wake up hurting, but not anymore because of this bed base. If you suffer from constant pain please don’t hesitate any longer and purchase this amazing bed base.

Helpful?34FLAMJ8ZKNN15826768549
Jul 13, 2025
Mark
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

California King Adjustable Base

After only getting one of two pieces, FedEx has a Master tracking number and then another tracking number on the 2nd part. FedEx delivered the box with the master tracking number took a picture and my delivery was final. FedEx automated customer service prevented me from getting to a human for two days. I finally got to a human and was told my package 📦 was delivered, now I had to explain how to see the other tracking number to FedEx customer service representative she was nice and click on the links I asked her to and then she started a process to rerouting my lost pakage back to me. I had actually talked to Sam's Club and was told I received my package they were satisfied. Four days latter FedEx was telling me my package is lost and they don't seem to care. Back to Sam's club that first guy hung up on me because I paid for something and only received half, and the camouflage of FedEx showed I received my package and anybody looking at the picture hwould believe I was a lying, corporate America gotta fix the dumb the concept of the master tracking number was new to me and I don't know the FedEx Sam's Club shipping and product delivery system but I have to explain it, to everybody I talk to about getting what I paid for delivered. Sam's Club has automated return if your missing parts so I clicked that and started a return ticket with a replacement shipment not really sure what that was gonna do. At this point it is like a new video game pushing buttons to see what happens. I called Sam's Club customer service to speak with a supervisor. He followed my instructions on how to see the second package 📦 he put me on hold and talked to FedEx by the end of the call he assured me FedEx would be rerouting my package back to me. Itold him about the replacement shipment and asked him to cancel it. FedEx found my package in Kernersville NC and tracking showed it was actually heading here for the third time. FedEx was showing another master tracking number and another camouflaged tracking number heading my way. Things are really moving now I got one of two pieces here the list package 📦 rerouted for the second time actually heading here with a replacement shipment heading here. Delivery day FedEx guy at the door, he has the lost package 📦 and the replacement shipment 📦 📦 and a shipping label to pick up the 📦 I have for the return. So I give him the one I have take two 📦 📦 from him and refuse the third 📦 . Finally I have both halves of my California King Adjustable Bed Base 🛌. I assemble it since the mattress arrived three days ago. I get it together ❤️ batteries in the remote jumper wire connected bed works fine. Unit on right as you lay in it is noisy when raising and lowering the foot of the bed. Having all the trouble getting this thing here I deal with the noise. I don't want to disassemble this bed my old one was crap and I'm not putting it together while I go thru the BS of another replacement as it would have to be packed reday for shipment when FedEx arrived with a 25% possibility of it being noisy after all four pieces were here and I kept two random selection and one of those is noisy.

Helpful?34FLAMJ8ZKNN15826768549