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Customer reviews for Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 warmers + 8 refills for
Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 warmers + 8 refills
3.8 out of 5 stars
stars483 ratings207 reviews
  1. 5 stars61% (296)
  2. 4 stars8% (39)
  3. 3 stars4% (20)
  4. 2 stars1% (7)
  5. 1 star25% (121)

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Showing 81-90 of 207 reviews
Apr 19, 2022
Javier
2 out of 5 stars review

The warmer do not last 2 refills

I have been using multiple warmers in my house rooms (I purchase the kit in SAMS). But in the last few months, the warmer does not release any scent after using it with the first refill. I still have scent bottles here that I can't use because all my warmers are broken now.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hello, we're sorry to hear that your Air Wick Plugin warmers are not working. As the manufacturer, we'd like to learn more about your experience. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including case number RB0000936634 and we'd be more than happy to help. Sincerely, Your Air Wick Team!

Aug 30, 2021
Nj1988
1 out of 5 stars review

Not happy with new smell

I love the smell of the lavender I've been buying these for years I bought more a month ago but just opened them after about 30 mins i noticed the smell was different and didn't like it i even dug through the trash to see if I made a mistake and no I didn't the makers of this did this new scent is horrible please bring the old smell back!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hi, we're disappointed to learn about your experience with our Air Wick Scented Oil Refills Lavender and Chamomile. This scent has a characterful fragrance of aromatic Lavender essence rounded off with gentle Chamomile and precious woods. We invite you to try different fragrances that we offer such as, Summer Delights for a better experience. This fragrance brings the delights of summer into your home combining fresh white florals, sweet melon, and subtle vanilla. As the manufacturer of Air Wick, we would like to learn more about your experience and assist you further. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following reference number, RB0000602671 and we would be more than happy to help. Sincerely, Your Air Wick Team!

Mar 2, 2022
Lavender
1 out of 5 stars review

They changed the smell completely. Terrible.

I have used the SAME Lavender refills for over ten years but this last refill package smells TOTALLY different and I hate it. I thought maybe ingot thebwrong thing so i ordered another pack online, but NOPE, it's a different smell entirely. I loved how the old fragrance actually smelled like REAL Lavender, now this mix is overly sweet and floral rather than the original Lavender. AIR WICK PLEASE CHANGE IT BACK bc we already have a plethora of sweet flower smells. I'm really disappointed :(

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Aug 9, 2021
twalls
1 out of 5 stars review

Fragrance has changed! :(

When it was time to purchase replacement refills I bought these again because I LOVED THE SCENT. I immediately noticed a different smell as soon as I took the cap off. I asked my friends who used the same ones and she said that the scent has changed! I was IN LOVE with the original scent this Lavender oil plug in had! So disappointed! WHY change what was great? Now I have to find a different fragrance.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. Since this was not your experience, we will pass your feedback onto our innovation team for future reference. We'd like to invite you to explore other fragrances available, such as Fresh Linen. This fragrance will give a familiar smell of fresh clean laundry, sunshine and pure white flowers blend together. For any further assistance, please call 1-800-235-6052 or send us an email on the Contact Us page on our website including case number RB0000607689, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Apr 5, 2021
Drea
1 out of 5 stars review

Why did you chane the scent

I am so disappointed, I was absolutely in love with the lavender and chamomile scent until with my recent purchase I noticed the scent changed. It's awful doesn't even smell like lavender anymore. Please change it back. Will not buy the new scent, and would like to return the pack of 5 that I just purchased. Very dissatisfied!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Aug 20, 2022
Alex2727
1 out of 5 stars review

WHY DID THEY RUIN THIS PRODUCT??

I have been buying the Airwick Lavender plug ins for almost 20 years, they were plugged in all over my first job at a small boutique and I fell in love with the smell, it’s been my favorite scent since, this new smell is literally what I avoid in all “home scent” products, it smells like chemicals and fake floral scents, it smells like a dollar store candle that smells toxic. I’m devastated.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Apr 29, 2022
DecemberGirl
1 out of 5 stars review

Bring back the original Lavender & Chamomile

I absolutely loved the scent of the original Lavender & Chamomile plug-ins. I had them all over my house and received many compliments from guests. However, the "New" version of this scent is absolutely awful. The smell if completely different than the original and quite frankly, it stinks. Please bring back the original scent! I recommend advertising it as "Original" so we will all know it is safe to purchase this product once again.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Jun 16, 2022
Court4440
4 out of 5 stars review

Smells Nice

[This review was collected as part of a promotion.] The Lavender & Chamomile scented oil fragrances by Air Wick smell really nice. They have a lavender scent that fills the entire space. I have used other brands and types of scented refills and have used every scent by Air Wick other than lavender so this was a great opportunity to try These for myself. These refills last for a few weeks if you don't have the dial turned up completely opened. The 5 pack was very convenient as I was able to place many units throughout the home. I am not really a fan of anything lavender scented, but these refills weren't as harsh on my senses as I expected. I will be trying other scents as well, I definetely recommend this product if you enjoy filling your house with lavender scents. Received free to try in exchange for my honest review. These opinions are 100% my own.

Review from airwick.us
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May 3, 2021
Jake
1 out of 5 stars review

Why change the the scent????

A few years ago this same thing happened. They changed the scent, and it was widely disliked. Maybe I got lucky and managed to find some new-old-stock before they changed it, but recently, I haven't been able to find anything but the "new and improved" scent. This new scent is awful, unbearable and gives me a headache if I'm forced to smell it for more than a minute.

Review from airwick.us
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Mar 21, 2021
Curt
2 out of 5 stars review

Prefer the original version

They did change the scent. I do prefer the older scent smell, as it helped me sleep. I can't really smell the lavender anymore unfortunately. I mostly just smell Chamomile and a soft soap type scent. I would recommend going back to the original version air wick.

Review from airwick.us
Helpful?13XP216OJBQO15821954991