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Customer reviews for Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 warmers + 8 refills for
Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 warmers + 8 refills
3.8 out of 5 stars
stars475 ratings205 reviews
  1. 5 stars61% (288)
  2. 4 stars8% (39)
  3. 3 stars4% (20)
  4. 2 stars1% (7)
  5. 1 star25% (121)

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Showing 121-130 of 205 reviews
Jun 26, 2021
Shan
1 out of 5 stars review

New smell. Was a loyal customer.

I started buying this scent about 6 years ago after I fell in love with it in someone else's house. I noticed immediately when the scent changed and it is not good. It smells fake now and the scent doesn't carry as far or last long at all, which is a good thing because it just doesn't smell good anymore anyway. Time to move on.

Review from airwick.us
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Jul 29, 2021
AmyN
1 out of 5 stars review

Please bring back scent

Just opened a five pack of my favorite air freshener and wondered where that strange smell was coming from because it wasn’t lavender and camomile. It doesn’t smell like lavender at all. They have been thrown in the trash. Please, please bring back the way it was before.

Review from airwick.us
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Apr 29, 2022
DecemberGirl
1 out of 5 stars review

Bring back the original Lavender & Chamomile

I absolutely loved the scent of the original Lavender & Chamomile plug-ins. I had them all over my house and received many compliments from guests. However, the "New" version of this scent is absolutely awful. The smell if completely different than the original and quite frankly, it stinks. Please bring back the original scent! I recommend advertising it as "Original" so we will all know it is safe to purchase this product once again.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Mar 14, 2021
Nope
1 out of 5 stars review

They changed it! Don’t buy again

I absolutely adored the lavender scent. I’ve been buying it for 7+ years. Suddenly the stuff I bought is so ridiculously different it’s awful. No warning about a formula change. It gave me an immediate headache and nauseated me. I can’t tell you how much I hate the new smell. Nasty!

Review from airwick.us
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Apr 27, 2021
qman77
2 out of 5 stars review

Please bring back the original smell

The new lavender chamomile scent is so strong and overpowering it gives me a headache. The original scent smelled fresh and clean. I've been using the original scent for year but if they continue with the new scent, I will not be buying this product anymore.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Apr 3, 2021
Jess
1 out of 5 stars review

Changed formula

I have been buying the lavender chamomile plugins for years, it was my favorite scent. Recently they've changed the formula, It smells horrible! Please bring back the old formula!

Review from airwick.us
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Jun 16, 2022
Penny H
5 out of 5 stars review

Absolutely love this product

[This review was collected as part of a promotion.] Fresh clean smell of lavender & chamomile. It's scent last weeks giving off a fresh clean refreshed scent.

Review from airwick.us
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Nov 21, 2021
Big Ragu
1 out of 5 stars review

Now smells like cheap men's cologne.

Really Airwick? Let me guess, you reformulated the lavender to save cost. I'm getting so fed up with companies doing this. Hopefully the decline in sales will be an eye opener as you just ruined the best air freshener you sell.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hi, we’re sorry to hear that our Air Wick Scented Oil Lavender and Chamomile refills didn't meet your expectations. This scent consists of a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We invite you to explore other fragrances that we offer, such as Pumpkin Spice. This refill has the scent of a perfect pumpkin pie, filled with sweet pumpkin, warm baking spices, and topped with homemade whipped cream. Please be assured that your comments will be passed along to the group responsible for future planning. As the manufacturer of Air Wick, we would appreciate an opportunity to learn more about your experience. Please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number, RB0000605517, and we would be more than happy to help. We look forward to hearing from you! Sincerely, your Air Wick Team!

Mar 22, 2021
Dancy14
1 out of 5 stars review

Scent is different

I loved the original scent. It was absolutely the best. This new scent is awful. The original was a beautiful calming fragrance. This new scent now gives me a headache. Please go back to the original lavender and chamomile scent.

Review from airwick.us
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Mar 11, 2021
Krisb
1 out of 5 stars review

Changed scent

I have bought this scent for years and loved it. Reminds my husband and I of when we first started dating. This year when I bought it we noticed it smelled completely different. The smell isn’t at all good. Bring the old scent back!

Review from airwick.us
Helpful?13XP216OJBQO15821954991