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Customer reviews for Blackstone 4-Burner Propane Gas 36" Omnivore Griddle with Hard Cover for
Blackstone 4-Burner Propane Gas 36" Omnivore Griddle with Hard Cover
4.3 out of 5 stars
stars521 ratings521 reviews
  1. 5 stars62% (324)
  2. 4 stars19% (99)
  3. 3 stars10% (52)
  4. 2 stars4% (23)
  5. 1 star4% (23)

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Showing 181-190 of 521 reviews
Jul 1, 2024
Bradley B
4 out of 5 stars review

First meal was great!!

Put together seems decent had some damaged parts and missing parts. The screw package was everywhere had to return to store to get replacement parts. Now that it's put together first meal was great. Propane regulator made a sound first time use seasoning. We will see if it persists.

Review from blackstoneproducts.com
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May 24, 2025
Amber D
3 out of 5 stars review

Warped Grill top

Was so excited to get our blackstone. Put it together in about 45 minutes but noticed the grill top was a bit warped. Its uneven and shakes a bit. Unhappy that it came that way in the box but seems to work well enough that I don't want the hassle of returning.

Review from blackstoneproducts.com
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reply from Customer Support

Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.

Jun 4, 2025
Grill Master Paul
4 out of 5 stars review

First time buyer

I've been looking at griddles for a while and was torn between this one and a competitor's. I ultimately chose the Blackstone because of the brand's strong reputation. I purchased it from a big-box retailer, and the assembly was straightforward—about 40 minutes with no issues. I followed the seasoning instructions in the video. As other reviewers mentioned, the griddle doesn't get quite hot enough around the extreme edges, so only about 90% of the surface is fully seasoned. That said, I'm confident the rest will season naturally with continued use. My only real complaint is the lid. As another reviewer pointed out, you can't hang the lid when the grease bucket is in place. It’s not a big deal for me—I just set it aside—but it’s something to be aware of. Overall, I’m satisfied with my purchase and would definitely recommend it to others. Dinner is served!

Review from blackstoneproducts.com
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Jun 28, 2024
Jeremy B
2 out of 5 stars review

Not thrilled

Upon opening the box I've found that my hardware had been scattered all throughout the box and inside of the grill. I thought nothing of it and thing happen until I couldn't find two of the slotted washers for the shelf hooks. I was willing to let this go until I went to extend the shelf and the right side releasing mechanism exploded into pieces as soon as it came out

Review from blackstoneproducts.com
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Jul 20, 2024
Ron S
3 out of 5 stars review

Griddle Dad

The bad: 1. Atrocious packaging. All of the hardware required for installation was scattered in the box and some couldn’t be found. I needed to go to the local hardware store to finish installation. 2. The left most burner was not set up correctly at the factory. It hisses and burns yellow. I have to adjust my new griddle on day one. 2. The griddle is warped and rocks when cooking on it. The good: It cooks amazing!!!! Every meal for this house has been made on the griddle for the first few days. Everyone loves it and I have tough judges (teenagers) to impress. All that said, shop around and read reviews. You’ll get the same great taste as you would from competitors. Every one of the bads listed are systemic and were identified by others. I should’ve listened to the reviews.

Review from blackstoneproducts.com
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May 19, 2024
Andrea S
4 out of 5 stars review

Just put together

Just put my grill together. No complaints with the product, but the shipping was not the best. The box was damaged, and the part with the screws was opened. I'm missing 2 screws, so I can't fully put the last shelf on yet. Otherwise I'm excited to start cooking.

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Jun 24, 2024
Dennis F
2 out of 5 stars review

Hard cover/ hood

I know I ordered with hardcover, but hardcover doesn’t fit properly and doesn’t hang off the back very secure with brackets, looks like an after thought. The grease trap is intrusive of the cover. I don’t know why this is an option. Should only be a hard hood.

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Jul 4, 2024
Kyle P
3 out of 5 stars review

Okay

Box came pretty torn up and we were missing a lot of the screws and washers that came with it…luckily we had the same size laying around the house. The cover is okay…you definitely have to take the grease catcher off if you want to hang the cover on the back of the grill.

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Jun 16, 2025
Trent S
5 out of 5 stars review

Great grill

Just received for Father’s Day so far it works great

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Sep 2, 2025
Anita R
5 out of 5 stars review

36” Blackstone

Use for the first time easy to set up and season works fantastic

Review from blackstoneproducts.com
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