Put together seems decent had some damaged parts and missing parts. The screw package was everywhere had to return to store to get replacement parts. Now that it's put together first meal was great. Propane regulator made a sound first time use seasoning. We will see if it persists.

Was so excited to get our blackstone. Put it together in about 45 minutes but noticed the grill top was a bit warped. Its uneven and shakes a bit. Unhappy that it came that way in the box but seems to work well enough that I don't want the hassle of returning.

I've been looking at griddles for a while and was torn between this one and a competitor's. I ultimately chose the Blackstone because of the brand's strong reputation. I purchased it from a big-box retailer, and the assembly was straightforward—about 40 minutes with no issues. I followed the seasoning instructions in the video. As other reviewers mentioned, the griddle doesn't get quite hot enough around the extreme edges, so only about 90% of the surface is fully seasoned. That said, I'm confident the rest will season naturally with continued use. My only real complaint is the lid. As another reviewer pointed out, you can't hang the lid when the grease bucket is in place. It’s not a big deal for me—I just set it aside—but it’s something to be aware of. Overall, I’m satisfied with my purchase and would definitely recommend it to others. Dinner is served!

Upon opening the box I've found that my hardware had been scattered all throughout the box and inside of the grill. I thought nothing of it and thing happen until I couldn't find two of the slotted washers for the shelf hooks. I was willing to let this go until I went to extend the shelf and the right side releasing mechanism exploded into pieces as soon as it came out

The bad: 1. Atrocious packaging. All of the hardware required for installation was scattered in the box and some couldn’t be found. I needed to go to the local hardware store to finish installation. 2. The left most burner was not set up correctly at the factory. It hisses and burns yellow. I have to adjust my new griddle on day one. 2. The griddle is warped and rocks when cooking on it. The good: It cooks amazing!!!! Every meal for this house has been made on the griddle for the first few days. Everyone loves it and I have tough judges (teenagers) to impress. All that said, shop around and read reviews. You’ll get the same great taste as you would from competitors. Every one of the bads listed are systemic and were identified by others. I should’ve listened to the reviews.

Just put my grill together. No complaints with the product, but the shipping was not the best. The box was damaged, and the part with the screws was opened. I'm missing 2 screws, so I can't fully put the last shelf on yet. Otherwise I'm excited to start cooking.

I know I ordered with hardcover, but hardcover doesn’t fit properly and doesn’t hang off the back very secure with brackets, looks like an after thought. The grease trap is intrusive of the cover. I don’t know why this is an option. Should only be a hard hood.

Box came pretty torn up and we were missing a lot of the screws and washers that came with it…luckily we had the same size laying around the house. The cover is okay…you definitely have to take the grease catcher off if you want to hang the cover on the back of the grill.

Just received for Father’s Day so far it works great

Use for the first time easy to set up and season works fantastic