Hi, Duger! What a fantastic review to read! We’re delighted knowing your LG Refrigerator has been a standout since day one. The craft ice feature and the handy split door really do make everyday use feel a bit more special, and it’s wonderful that they’ve become favorites in your routine. Hearing that you’d choose another LG refrigerator in the future truly means a lot to us! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Hello there, we apologize for the negative experience and appreciate your feedback. We hope to have the opportunity to serve you better in the future. ~Tanisha

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Hey there! Thanks for the shout‑out. Sounds like your fridge is delivering on both style and function, and those ice balls are definitely a cool bonus. If you ever need assistance, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich