Hi! Thanks for the review, it's great to hear you're enjoying your new French Door Refrigerator!

Hey there! Thanks for the shout‑out. Sounds like your fridge is delivering on both style and function, and those ice balls are definitely a cool bonus. If you ever need assistance, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Hey there! We understand the importance of having a functional fridge and enjoying cold drinks. We need more information about your ice maker to narrow down the cause of this freeze-up. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We will try to get your fridge working and ice made in every one of your glasses. ~ Jupe