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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 381-390 of 982 reviews
Nov 3, 2023
Reviewer name: Sgb52
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No water

[This review was collected as part of a promotion.] Upon delivery of my LG refrigerator the water dispenser did not work. Nor did the ice makers. A new mother board was installed. So far the water dispenser works, but the stream is VERY slow. There is still something wrong inside the machine. Another warranty service call may be in order. Otherwise the fridge works fine.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Customer Care

Thank you for your review. We’re disappointed to hear that you experienced a delay or damage in your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner and we are taking steps to prevent this from happening again. We value your satisfaction, We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha

Jul 12, 2021
Reviewer name: SLynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love all the room

[This review was collected as part of a promotion.] I've had this refrigerator since mid-May. Love all the room, the door in door, the extra drawer I can covert to freezer if I wish. The water/ice maker is great! My family are avid water drinkers so this is perfect! No complaints .... and it's sharp looking

Review from lg.com
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Sep 13, 2023
Reviewer name: Waylay
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Less usable space

Delivered and set up two weeks ago. Very disappointed In the unit overall. Shelf adjustments are almost non existent. Lower the top shelf to accommodate taller items and that leaves about 2 inches between it and the shelf below. The water filter has been moved from the top left of the refrigerator to below the ice maker which severely limits the width of the shelf on the door There is less usable space in this 30 cu ft unit than in my prior 29.7 cu ft unit Very disappointed in this unit after 2 weeks and am searching for another refrigerator comparable to my previous unit

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Customer Care

Hi, There! Thank you for sharing your feedback with us. We apologize for any disappointment you've experienced with your new refrigerator. We understand that the limited shelf adjustments and the positioning of the water filter may have impacted your overall satisfaction with the unit. We appreciate your loyalty, and we want to ensure your complete satisfaction. If you require further assistance, please don't hesitate to reach out to us via private message on Facebook or X @LGUSSupport an we'll be more than happy to assist you. ^James.

Jun 28, 2023
Reviewer name: Jodie56
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great design!

I bought this refrigerator a few weeks back and really like the design. Water dispenser is great for the taller cups, the round craft ice is very nice for drinks. Middle flex drawer is awesome to have so you don't constantly open the refrigerator for things you use often. The beverage center is nice as well. My only complaint is the shelves on the left side are almost useless as they are to thin for many items to fit into it. Freezer is a great size and the sliding drawer on top is handy for delicate items. Overall I love it!

Review from lg.com
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Jun 26, 2023
Reviewer name: JDFO
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nothing but Problems

When everything is working this is a nice refrigerator, unfortunately, it has been problematic since it was first purchased new in December 2020. First, the compressor went out less than 2 months into use. The part was back ordered, so we were without a working refrigerator for months. Next, the craft ice went out. sometime later, the door ice went out. Then the entire refrigerator wasn't holding temperature, so LG serviced it again, replacing both ice makers and fixing whatever was causing the overheating. That was about 6 months ago. The craft ice just quit working again.

Review from lg.com
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reply from LG Social Media

Hi! If you could please call us at 800-243-0000, we'd love to make sure you get to enjoy your Craft Ice this summer! ^Ian

Jun 6, 2022
Reviewer name: Gravedigger272
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big Refrigerator

[This review was collected as part of a promotion.] I bought this to replace old one that I had. I was looking for one that about the same size I had so I picked this 30cf with the ice maker that makes round ice. Wife wasn’t sure she was going to like it but after it started making ice she fell in love with it.

Review from lg.com
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May 22, 2022
Reviewer name: denniskent66
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love our LG refrigerator!

[This review was collected as part of a promotion.] We have had our new LG refrigerator for two weeks now and absolutely love everything about the fridge! We would highly recommend this LG. model refrigerator and we know that it will serve our needs for many, many years into the future!!

Review from lg.com
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May 19, 2021
Reviewer name: Bkm6773
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Looks good had to get a refund

[This review was collected as part of a promotion.] I accepted delivery in Nov (ordered in Sep). Ice cubes slightly melt in upper ice maker and freeze together stopping ice from coming out or making more. They could not find a repair person to fix. Still in the process of a refund

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 3, 2023
Reviewer name: Marcys
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great size, use of space. Freezer ,fridge drawer .

I have had my LG fridge since May 2021. I've enjoyed the spacious interior. The drawer has been great and I love how I can change from fridge to freezer. The craft ice is great for my water bottles. If I need more I can turnonice plus. LG replaced the 1st system with a new one. It's not had a problem so far. I've been pleased so far.

Review from lg.com
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Jul 6, 2022
Reviewer name: DonW28
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and so much space!

[This review was collected as part of a promotion.] I’m sorry to read some of the bad reviews. We have had this model for over two months with zero issues. Everything is well thought out and there is just SO much storage. Our previous 'fridge was an older LG of similar size and we liked it also. But this one feels bigger and more open because of the improved shelving options and well designed separators. And the door-in-door is bigger also! We store most of our wine and adult beverages there and we use the multi-purpose drawer for meats and cheeses. The ice maker works fine for us and it is fun having the craft ice option.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848