Fridge is nice, but the craft ice maker keeps breaking had to have tech come out and fix twice! Decided to turn it off! The. When the tech came out he made us feel really dumb about putting the fridge online! He has been the first one ever to even tell us about it !

We love this refrigerator. Our only problem was the craft icemaker quit about eleven months after we bought it. The machine sounded like it was going to destroy itself trying to function. Trying to connect to the IQ feature was an ordeal. It wouldn't accept our wifi as an acceptable means of communicating. Scanning the QR code was not much better but, finally got it to connect. After resetting the fridge the icemaker seems to be working now. But, it's only been a day. hopefully it's a long term fix

[This review was collected as part of a promotion.] Bought this fridge less than a month ago. So may things to love, just a few hiccups. Lots of room, great features, LOVE the craft ice function (clear ice, very very little clouding if any at all). Would like to have had the auto fill feature for water (set to a specific ounce and push a button and it auto fills to that level) but you just have to set the level and then stand there pushing the lever. Also for some reason, our unit is loud and loud a lot. Not just 20 min or so a day, its quite for about 20 min a day. Working with warranty folks to correct. These are my only two real gripes. Like I said great refrigerator. Now lets get the "Sonic Ice" (pellet ice) upgrade going!

[This review was collected as part of a promotion.] I absolutely love my refrigerator. Everything is so easy to access. My only complaint is the air filter is impossible to change. I am 4 feet 11 inches and 80 years old. The chamber to replace the filter is on the top shelf back wall. Who designed that? But I love the drawer where I can keep my most used items for easy access.

We have had this refrigerator for a little over a year. It has been broken since the beginning of October. It us now almost January. Have had 6 repair men out to fix issues. Each time it's a different problem and things get replaced. It was just repaired 2 days ago and already the temperature in the fridge will not hold. It's under warranty but at what point do you just get a new fridge. We absolutely loved this fridge until now. The craft ice was amazing. It's spacious and beautiful.

[This review was collected as part of a promotion.] Love my new refrigerator, it has craft ice that is used frequently while hosting guest. My only issue is the height between shelves is rather small. A gallon of milk will only fit on one side if I slide the half shelf back, then i lose that space. Move the shelves leaves me with less space.

[This review was collected as part of a promotion.] We have had this model for 7 months. We enjoy it, however, we had some issues with the water filter. After the initial filter was changed, we could not get filters to stay in after changing them, they would just pop off. LG was very responsive to our issues and had someone out to fix it within 2 weeks. Everyone we spoke to with LG was very kind and helpful. Overall, we are satisfied.

We have been using this refrigerator for over two years and not one single problem. The ice maker works great and the extra ice maker with the round golf ball size ice cubes are an extra treat. The features are numerous and really add to the experience. Highly recommend.

[This review was collected as part of a promotion.] We bought this just after Christmas and had to wait a few weeks for it to finally arrive. We were very skeptical of a counter/cabinet depth refrigerator just not being large enough after years of have a side by side freezer/fridge. We were concerned of the fit as well, but it fit like a glove. The delivery guys had to disassemble the doors and hinges to get it into the house, but once installed - WOW! This fridge is massive inside. We keep saying it’s empty, but it has everything we had in the old one plus MORE. Can say nothing less than “WE LOVE IT”!!!

[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and I love the versatility of the shelves and doors. Having a convertible drawer go from refrigerator to freezer is awsome! I love the right door opens for just door items. Keeps the rest of the refrigerator cold when it's open!