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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 261-270 of 982 reviews
May 17, 2023
Reviewer name: KailualAl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the size and the features!

We've now had it for 2 weeks and it is amazing! Love all the room, and the extra drawer that can be either a refrigerator or a freezer is perfect! And the door in door for those "everyday items" is so convenient. And the craft ice..., wow! So cool!

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Dec 21, 2023
Reviewer name: Roy CH
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I would never buy another LG refrigerator

[This review was collected as part of a promotion.] I have been very unhappy with myLG refigerator. It has been a lemon from the start. I have had both the compressor and the ice maker replaced and another repair to solve a noise problem due to poor factory installation of a motor.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LG Digital Care Team

Hi there. We understand your experience falls short of our standards. We're here to assist! So that we can help reach a resolution you can be satisfied with, please reach out to us on X or Facebook. Our handle for both platforms is @LGUSSupport. Be sure to include your phone number and refrigerator information (model and serial numbers) in your private message to us. We look forward to it! ^Chris

Sep 15, 2023
Reviewer name: Skelzie2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Fridge

A really great fridge which has filtered water and filtered air. It has no flaws after years of use. The freezer is free of frost, the foods stay fresh everywhere, including the door where I keep milk. The ice maker was a problem at first but now its been years since I had a problem with it. It is nice and quiet. Seems to use less power than other brands because the compressor is unique. It does not use a motor, instead uses magnets with only one point of contact instead of the usual 4. All in all, I love it.

Review from lg.com
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Jan 29, 2023
Reviewer name: BR76
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic fridge

[This review was collected as part of a promotion.] Updated my fridge a few months ago and I love the LG with the craft ice maker. Spacious fridge with great lighting and I enjoy the easy access door. Being someone that loves mixing drinks and a good bourbon, the craft ice machine has been an awesome addition. I would recommend this time and time again. The black stainless steel looks great and it is easier to maintain than my stainless steel one.

Review from lg.com
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Sep 18, 2022
Reviewer name: Jim900
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Craft ice maker needs redesign

The Craft Ice Maker is a piece of junk. I'ver had this refrigerator for two years now and am about to replace the craft ice maker for a third time. The Refrigerator is great. The upper ice maker works great. No problems with the refrigerator other than the craft ice maker. Do not waste your money on buying a craft ice maker.

Review from lg.com
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reply from Social Media

We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 4, 2022
Reviewer name: Tom17
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Innovations

[This review was collected as part of a promotion.] Purchased in September, 2021 when we moved into a new home. We also had an LG in our old home. We like the new model even more than the old one. We love the round ice cubes made in the freezer. The door-in-door is also great. And, the convertible fridge/freezer drawer is great.

Review from lg.com
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Oct 16, 2021
Reviewer name: 2wsxcde3
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lousy door ice maker

[This review was collected as part of a promotion.] We were not told that the door ice maker is not able to supply the normal amount of ice it should. And you cannot replace the craft ice maker with a normal ice maker because it is done at the factory. Very poor chose by whomever was responsible for the design. We have to buy bagged ice.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 19, 2023
Reviewer name: Lg refrigeratorlrmds30065
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love my refrigerator especially the icemaker

My refrigerator has great style and I love the no smudge finish. The filtered water tastes very good however when I changed the water filter the change filter indicator light does not go out. . Attempts to schedule an appointment for a repair have been unsuccessful

Review from lg.com
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Mar 31, 2021
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Service guy is coming again

[This review was collected as part of a promotion.] We ordered this product in October and it was delivered the week of Christmas. Today (03.31.21) a service tech is coming out for the 5th time to attempt at repairing the freezer. Again. I’m so frustrated. I wish I wouldn’t have purchased this!

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 3, 2023
Reviewer name: Amy Ju
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Elegant. Effective. Imaginative.

We bought this fridge in November 2021. The placement of the shelves and the features that allow you to tailor the drawers to your needs is both effective and imaginative. The sheer mass of the unit itself is impressive and meets the needs of my family - for items that need to be stored in a refrigerator, a freezer, or both. The circle ice cube feature is one of my daughter's favorite parts of having this fridge - she enjoys staring at the "circle ice piece" as she drinks her beverage (making hydrating her easy).

Review from lg.com
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