Hello Dear Customer,<br /><br />Thanks for sharing your review.<br /><br />We&#39;re sorry to know that your Shark Upright Vacuum did not meet your expectations, as you find it too heavy and hard to maneuver. We understand the importance of the maneuverability in a vacuum cleaner and understand how frustrating this can be. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don&#39;t hesitate to reach out to our team by phone at 1-855-427-5127.<br /><br />Kind regards,<br />Shark Clean

Hello, <br /><br />Thank you for taking the time to leave this review. <br /><br />We&#39;re so sorry to hear that you aren&#39;t happy with your Shark Rotator as its power did not meet your expectations. While we will absolutely share your feedback with the relevant teams for consideration on future products, we wouldl like to make sure it works as it should. Please don&#39;t hesitate to reach out to our team by phone at 1-855-427-5127, so we can take a look further. <br /><br />Kind regards, <br />Shark Clean