Hello Terri,<br /><br />Thanks for sharing your review.<br /><br />We&#39;re sorry to know that you&#39;re not happy with the design of your Shark Upright Vacuum, as it doesn&#39;t have a light on the floor nozzle to see under the bed on hard floors. We understand how disappointing this can be, especially for the purpose of vacuuming under furniture. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don&#39;t hesitate to reach out to our team by phone at 1-855-427-5127.<br /><br />Kind regards,<br />Shark Clean

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Shark Rotator Anti-Allergen Pet Plus with Self-Cleaning Brushroll Upright Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards, Shark Clean

Hello, <br /><br />Thank you for your review and feedback for this Shark. We&#39;re disappointed to hear that you&#39;re not loving your vacuum and if there&#39;s anything we can do to help improve your experience, please don&#39;t hesitate to get in touch with our customer service team through the following link.<br /><br />https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us<br /><br />Kind regards, <br />Shark Clean