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Customer reviews for Shark Rotator Anti-Allergen Pet Plus Upright Vacuum with PowerFins HairPro for
Shark Rotator Anti-Allergen Pet Plus Upright Vacuum with PowerFins HairPro
4.3 out of 5 stars
stars
1,247 ratings464 reviews
  1. 5 stars68% (846)
  2. 4 stars14% (180)
  3. 3 stars8% (97)
  4. 2 stars4% (53)
  5. 1 star6% (71)

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Showing 181-190 of 464 reviews
Oct 13, 2024
100
1 out of 5 stars review

Not the best

Just started using this vacuum cleaner this morning I have to tell you this vacuum cleaner is not a good one. Couple things that I have issues with is 1. The cord is way too short to the vacuum and the swivel part it's not as durable nor does it swivels as well as I needed it to do to get into places that are most important. Something else is having to change the cord multiple times within my great room which consisted of five different times. Not a good start to let you guys know I generally use Dyson in my home. With Dyson I never have to remove the cord to clean my great room there's enough for the whole room and two other hallways that I have to do and consisting of going into one of my bedrooms to a certain degree. I honestly cannot recommend this vacuum cleaner it does not work as well as others that I've had. Disappointed will be picking up a new Dyson as I generally have two on hand to take care of the needs of my home. That's saying it's just a homeowner having options this is not one of them. Realizing after one use just starting that it just wasn't going to work and I really did give it a try I've had a shark before and it was a little bit better and more durable than this one right here so before anyone takes this out of context let me keep it where it belongs in the trash the vacuum cleaner will not cut it in my home. To end I will be taking this back tomorrow and I will be moving on cuz this just doesn't cut it.

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reply from SharkNinja Product Expert

Hello,<br /><br />Thank you for taking the time to leave a review.<br /><br />We&#39;re very sorry to hear that you aren&#39;t happy with your Shark Rotator&#39;s over all performance and design. We will absolutely share your feedback with the relevant teams for consideration on future products.<br /><br />Kind regards,<br />Shark Clean

May 28, 2025
customer
3 out of 5 stars review

Poor design - accessories don't fit

It works ok but only giving 3 stars as there is a design flaw and the accessories that come with it do not actually fit where they are supposed to. There are several reviews on-line that highlight the same issue. Might not be a deal breaker for some but if you plan to use the attachments often you are going to have to store them in a closet or something. Have been impressed with SHARK products before and very surprised this would make it through design unnoticed.

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reply from SharkNinja Product Expert

Hi dear customer,<br /><br />Thank you for taking the time to share your feedback on the Shark Rotator Anti-Allergen Pet Plus Upright Vacuum. We’re glad to hear the vacuum is working for you, but we completely understand your frustration with the accessory storage design. It&#39;s important to us that every aspect of our products meets customer expectations, especially when it comes to convenience and functionality.<br /><br />Your comments are incredibly valuable and will be passed along to our product development team for review. We appreciate your continued support of Shark and your honest feedback, which helps us improve future designs.<br /><br />If there’s anything we can do to assist you further, please don’t hesitate to reach out to us at 1-855-427-5127.<br /><br />Kind regards,<br />Shark Clean

Apr 28, 2024
Jillybean
3 out of 5 stars review

Shark rotator vacuum

Pros are its very light weight compared to most. It has great suction, very easy to switch from carpet to floor, and it really doesn't get hair wrapped around the brush like most vacuums that have been killed due to my once long hair. So no need to replace broken belts or having to cut handfuls of hair from the brush which was always my problem. It sucks all hair into the container! Awesome!! Cons....attachments don't really attach, so you have to store them somewhere and try not to lose them. The swivel at first I thought great, this is great, it moves around so you're not smacking the vacuum into walls and corners, afraid of scraping or damaging anything, but shortly into vacuuming I can feel the stress it puts on the wrist. Because of the constant swiveling on the base, you're not using hand power to push and move the vacuum, but wrist power instead. My hand and wrist starts cramping after 5 mins or more of use because of that. I don't have arthritis, but if you do, just beware. Otherwise great product.

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reply from SharkNinja Product Expert

Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re very sorry to hear that the attachments aren&#39;t attaching correctly and that you&#39;re experiencing swivel problems with your Rotator. We will definitely share your feedback with the relevant teams for consideration in future products.<br />Kind regards,<br />Shark Clean

Mar 11, 2024
RE
3 out of 5 stars review

Verified Purchase

How it works with the shaggy rug

Don't buy if you have a shaggy rug. The vacuum has great suction it ruined parts of the rug. We have to use it on the rug with harwood floor option with low suction. Its also hard to push along the rug. Feels like a work out, but the vaccum works well on all other surfaces.

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you’re having trouble with your Shark Rotator Anti-Allergen Pet Plus with Self-Cleaning Brushroll Upright Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards, Shark Clean

Jan 7, 2023
Alyssa
5 out of 5 stars review

Verified Purchase

So far has worked amazing on all sutfaces!!

Works great!

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Mar 7, 2024
Gamma
5 out of 5 stars review

Verified Purchase

Exceeded expectations

I was just hoping for something better that the worn out old vac. Really surprised at how well it works. Dog hair, long people hair were my worst problems, followed by leaves and other stuff that just floated in. So far it has conquered them all. It used to be that the dust cup was full by the time I finished the house, now it needs emptying after a room or two. Definitely worth the money.

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Mar 7, 2023
ST
1 out of 5 stars review

Worst Shark ever

Horrible Shark vacuum. I’ve had 4 Sharks before, never a complaint (except after a few years they just don’t work as well). This one is awful. Hardly any suction. Well worth spending another $50-75 for the standard one. I can see why it doesn’t have problems with hair wrapping around roller, it won’t suck it up! Thankfully, Sam’s customer service processed the return/refund for me quickly.

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Jun 23, 2025
Tigger
1 out of 5 stars review

Disappointment. Quality compromised

I just purchased this vacuum after having another Shark for many years which I loved. However, it doesn't take long to figure out that the newer model does not have the same qualities of their former models. It's unfortunate that Shark really lowered their standards. This model does not have the suction and falls short of being a good vacuum. I'd fix my old one, but Shark made it impossible to replace a simple belt on their beater bar. Shame on Shark

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hi Tigger,<br /><br />Thank you for taking the time to share your feedback. We&#39;re sorry to hear that your experience with the Shark Rotator Pet Plus Upright Vacuum hasn’t matched the performance and quality you appreciated in your previous model.<br /><br />We understand how frustrating it can be when a newer product doesn’t meet the expectations set by a past favorite—especially when it comes to suction and ease of maintenance. Your input is being shared with our product teams, as we’re always working to ensure each new design builds on what our customers value most.<br /><br />If you’d like help improving the performance of your current vacuum or have questions about replacement parts, our team is here for you at 1-855-427-5127.<br /><br />Kind regards,<br />Shark Clean

Apr 25, 2024
Unhappy
1 out of 5 stars review

Do not purchase

Ive had shark vacuums in the past and this one is by far the worst! Loud, does not pick up pet hair, suction is awful and did I mention, LOUD? Attachments barely fit on the vacuum which is inconvenient when you need them. All around terrible purchase.

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that you aren&#39;t happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don&#39;t hesitate to reach out to our team by phone at 1-855-427-5127.<br />Kind regards, <br />Shark Clean

Dec 29, 2022
Pam weaver
3 out of 5 stars review

Verified Purchase

Too small head not great suction

Very dissatisfied

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