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Customer reviews for Member's Mark Cloud Lounge Accent Chair for
Member's Mark Cloud Lounge Accent Chair
4.3 out of 5 stars
stars
94 ratings84 reviews
  1. 5 stars70% (66)
  2. 4 stars13% (12)
  3. 3 stars5% (5)
  4. 2 stars3% (3)
  5. 1 star9% (8)

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Showing 1-10 of 84 reviews
Apr 11, 2026
Reviewer name: Cal
4 out of 5 stars
4 out of 5 stars review

Purchased Two

I purchased two. They are big and very comfy. One cushion fits better on the chair than the other one. It has more fill to it. Took some time getting the cushion all the way into the cover. I purchased twin size duvet covers in all cotton to cover the cushion. Feels better to be sitting on cotton and will be a much easier clean. Takes some work to put all together.

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May 6, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

A good deal if it is on sale

Purchased to use as a large chair for my wife to lounge in while reading and working on her laptop. My wife says that it is very comfortable, and she is very happy with it. She is currently looking for a small side table to go with it. The frame is in 3 pieces (left side, right side, and bottom), which are bolted together with 15 large bolts. It was easy for one person to put together, and it is very sturdy. With delivery, the price was approximately $250. At that price, this is a good deal.

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Jul 11, 2026
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

Beautifully engineered, a dream to sit in

I may never get out of this chair. I was shopping at Sam's and saw this chair on display, and decided to try it out - and sank back into bliss. From the getgo, I was struck by how solid and sturdy it is, yet it cradles you like a baby. I stalked it online and then - oh! - it went half-price, so I decided to buy two, for me and my husband. There are a few things you should know. This is a massive chair, so make sure you have room for it. It comes packed in a huge box and requires assembly, with each piece bubble wrapped and the giant cushion rolled up and wrapped as well. You will have a large amount of cardboard packing materials and bubble wrap to discard and recycle. I don't say this as a negative - it's packed more securely than anything I've ever seen. Just allow yourself plenty of time to cut through all of these things and unwrap the beautiful wood and let the cushion relax. Unwrapping and assembling everything took me about three hours. I'm a smaller female of average strength, and actually the unpacking and unwrapping took me quite awhile. The wood pieces and supporting straps are put together with 14 bolts and washers, and the required allen wrench is provided. The pieces are clearly numbered and the written instructions are the clearest I've seen in a long time. Everything fits neatly together and feels strong and secure. The wood is heavy and very beautiful, kind of an ashy oak. The hardest part of the whole exercise is putting the cover on the cushion - this is a bit of a wrestling match, because the big, dense cushion and the thick, woven cover are a snug fit. The cushion is very heavy and the lovely cover isn't stretchy, so it just takes time and patience to gradually work it up and zip the end closed. Putting the cushion onto the frame is also best a two-person job, although I am stubborn and finally got it in place by myself. So, you will get a bit of a workout putting this thing together, and then you have a huge amount of packing materials to dispose of and recycle. - BUT - It is worth every bit of effort. This chair is gorgeous and solid and beyond delicious to sit in. Oh, it is heavenly. It is like your own personal cocoon. It is great for conversion, for reading, for TV, for napping. My husband and I sat in them last evening and were both thrilled. I can even fold up my legs Indian-style in front of me in the chair, it's so roomy. I will say that my husband has one complaint. He is a larger man and has a little trouble getting back out of the chair, because you do sink down in it. He decided the easiest thing was to kind of roll off the side onto all fours and get up that way. He says it is worth it. So I would buy this again, a hundred times over, and highly recommend it. It's so well-made that I believe it will last a long time. I intend to flip the cushion every week or so to keep it fluffy inside, and I'm using throws over it to protect the cover. You need this chair.

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Jun 18, 2026
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Comfortable and well made!

Plush and comfortable. Not hard to assemble. Well built. Half price on line too! thanks!

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Nov 21, 2025
Reviewer name: Brittany
1 out of 5 stars
1 out of 5 stars review

BLACK MOLD

The cushion arrived sealed in plastic, but when I opened it, I discovered it was covered in black mold. The smell was overwhelming and spread throughout the room. When I called customer service, they agreed to issue a refund, but told me I have to keep the cushion until they can pick it up in the next couple of weeks. This item is huge and took significant time to assemble, and now I have to store it and wait for pickup. Overall, a very frustrating experience.

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Jan 9, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Comfortable chair, sits very low though

The chair was easy to assemble and it's very comfortable, however it sits too low to the ground which makes it hard to get up out of. It reminds me of when I got a new couch and didn't put the legs on the bottom which made it very hard to stand up off the couch. I ended up getting some furniture risers (which adds 5") and now it's much better. Deducted a star for it not being designed better.

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Mar 15, 2026
Reviewer name: Tea
2 out of 5 stars
2 out of 5 stars review

I expected to LOVE it

I stalked this chair for such a long time. When I finally purchased it, I was beyond thrilled and had just the right spot for it in my music/office/self care room. I thought my biggest concern once it arrived would be its size so I was golden. I had taken care of that. But after a full week with the chair, I am struggling with the pillow seat. It’s too firm, lumpy, and sags. I’m so uncomfortable most of the time sitting in this chair which is the exact opposite of how I felt when trying it in store. So I assumed “breaking it in“ by spending as much time as I could in it this week might help. We’re not there yet. The stock pit shows an L shape on the base. Mine is lying pretty flat. I don’t know what to do so I’ll be taking the chair apart again and readjusting the straps underneath in hopes that will give me the “cloud”. .

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Nov 21, 2025
Reviewer name: Genesis
5 out of 5 stars
5 out of 5 stars review

Very nice!

This chair is amazing, literally feels like a cloud. The wooden base adds a nice touch to it. it is wide, but it’s very comfortable. What I like to do every couple weeks is flip it so that it doesn’t sink in within the same spot. I love that you can take off the cover to wash. if it didn’t I wouldn’t have bought it, I have 3 kids and they love it.

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Sep 8, 2025
Reviewer name: Diana Pavillard
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't Buy This Chair!!!!

It's horrible! The mattress is very heavy and hard to put into cover. The box was huge and dropped in front of my garage door effectively blocking both vehicles in the garage. It was impossible to move and I had to uncrate it there. This involved destroying the box. I would have returned it but I can't move it! Unless you're strong or have lots of help - don't even consider purchasing this item!!

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Feb 19, 2026
Reviewer name: Lduffy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cloud Lounger

My husband said because of this chair he have to make an appointment to see me...lol. That's proof the chair works. I've been waiting on this chair for the longest

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