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Customer reviews for simplehuman 12-Gal Rectangular Step Can with Liner Pocket, Grey Plastic for
simplehuman 12-Gal Rectangular Step Can with Liner Pocket, Grey Plastic
4.8 out of 5 stars
stars182 ratings182 reviews
  1. 5 stars86% (157)
  2. 4 stars8% (15)
  3. 3 stars2% (4)
  4. 2 stars3% (5)
  5. 1 star1% (1)
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Showing 51-60 of 182 reviews
Oct 22, 2025
Rebecca B.
5 out of 5 stars review

Lavender Love

I love this trash can! Holds in odor, no touch receptacle! The color is gorgeous!!!

Review from simplehuman.com
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Nov 5, 2025
larr B.
5 out of 5 stars review

looks great

new style - fair price - extra bags - looks classy

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Sep 9, 2025
Matt C.
5 out of 5 stars review

It’s our second one. We

It’s our second one. We had one for 6 years and loved it. The lid finally gave out and wouldn’t open all the way.

Review from simplehuman.com
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Feb 2, 2022
Talina S.
5 out of 5 stars review

PERFECT!

Bought this for my lovely daughter. Really appreciate the wide foot pedal and the sturdy material. Sits at a landing leading to the basement. Wanted something that would be beautiful but not too cumbersome also great that my 2 and 3yr old grand babies can easy access but won’t be in the way!

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Sep 13, 2020
Anonymous
5 out of 5 stars review

Great Product, and Even Better Customer Service

We love this trash can....I know, sounds weird. Had it for 3 years then started having some issues with the closer. We ignored it, although it was getting annoying. Then the hinge lid cracked. I reached out to customer service and within 2 weeks, we had a new lid. When that didn't fix the other issue we were having with the closer, they sent us a brand new can! The best part of Simple Human isn't necessarily that the quality of their products, it is the fact that they will stand behind the product if for some reason there is an issue!! I would highly recommend you purchase this product!

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Sep 16, 2023
Marisol C.
5 out of 5 stars review

Great Quality

I'm loving the container. Sturdy and easy to clean. Quality if amazing and love that you offer warranty on all it's pieces. This is my 2nd item. Gave my previous one to my son and bought this new one. I will remain a forever customer. Thank you for the product.

Review from simplehuman.com
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Nov 1, 2020
Anonymous
5 out of 5 stars review

Quality

The company replaced my original can because when you stepped on the bar at the bottom, the cover wouldn’t open all the way. Their product has a 5 year warranty and they honored it for me by shipping me a new can without any hassles. Now on my new can, when the cover closes it makes a grinding noise and I have to contact the company again! Love the can, just want it to work without any issues.

Review from simplehuman.com
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reply from Supplier Response

We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always encourage our customers to contact us so that we can make it right.

Dec 29, 2021
Rhett W.
2 out of 5 stars review

not as durable as claimed, nice look

I have had one of these cans for two years before the top lid and hinge broke from reg use, making the lid-open step dysfunctional. I still bought a another one because the shape is perfect. Tip: one doesn't have to get special K bags, just get regular stretchy ones from the grocery store and they'll work.

Review from simplehuman.com
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Jan 31, 2022
john m.
2 out of 5 stars review

45L step can

Can OK, problem is if you put it up against anything the area just below the lid hinge is going to rub and mark up whatever it is placed against. I fixed this by adhering felt bumbers to the area. Now I'm trying to figure how how to make it stop sliding when you step on it. Currently it sits at an angle, because the bottom works slips to whatever it is placed against.

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Sep 30, 2020
Chloe C.
4 out of 5 stars review

Very nice trash can

This is a great trash can and looks super clean. I have even received compliments on it! The one downside is that there is not a two-compartment option in this size. I have a tiny kitchen and would love to have a smaller trash can that also has a section for recyclables.

Review from simplehuman.com
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