Customer reviews for Samsung Genuine HAF-CIN 2 Pack Water Filters

Customer reviews for Samsung Genuine HAF-CIN 2 Pack Water Filters for

Samsung Genuine HAF-CIN 2 Pack Water Filters

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3.8 out of 5 stars

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Mar 26, 2026

JUNG

5 out of 5 stars review

Verified Purchase

Good value

Compare to OE shop, I can save 40% with the same quality.

Review from walmart.com

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Dec 2, 2025

Rick

5 out of 5 stars review

Verified Purchase

Great Price,

This is the rare OEM product at a great price,

Review from walmart.com

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Sep 25, 2025

WalmartCustomer

5 out of 5 stars review

Verified Purchase

Filter great price if feel way too high but i need them.

Review from walmart.com

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Mar 31, 2015

BeachGoddess

4 out of 5 stars review

INSPECT Before Installing

I love my Samsung Refrigerator. But I'm giving this review to warn consumers to please inspect your filter for small cracks etc before installing. My filter ruptured and flooded my house. The service technician had never seen this happen before, but said it could have been caused by the filter being dropped, causing cracks in housing.

Review from Samsung US

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Jul 14, 2025

AHulk

3 out of 5 stars review

Good product. Horrible packaging.

The filter is great. The devil's packaging is atrocious. I needed a hacksaw and giant amount of internal rage to get the filter out of the package. And I'm lucky it didn't cut me to shreds in the process. Do better. O/5 for the packaging.

Review from Samsung US

Helpful?

reply from SEA Care

Hi there, Giving genuine feedback on the water filter's package is crucial. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

Sep 13, 2025

Semtx

1 out of 5 stars review

Not effective for important contaminants.

This is just a simple charcoal filter and it won't give us what we need. Charcoal filters won't filter heavy metals and other important contaminants. Samsung is our "go to" brand but didn't like how they put just "charcoal" in their filter instead of KDF etc... If I need to buy another refrigerator, it won't be Samsung just because of the filter issue. I won't feel safe when I use my refrigerator filter, you "must" do better Samsung!

Review from Samsung US

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reply from SEA Care

Hi there, We understand that caring for your well-being and that of your family is essential. Allow us to clarify some details about our refrigerator water filter for you. Samsung filters out up to 80% more contaminants than other leading private label brands. Not only will you enjoy fresher and cleaner water. You should know that herbicides, pesticides, lead, mercury, asbestos, and even pharmaceuticals like ibuprofen and carbamazepine, as well as a wide range of other chemicals, are all filtered out by Samsung. So you can rest (and drink easily). For more details, please click the link: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150722752 to help our team locate your information. Have a great day. -John

Apr 22, 2024

UNHAPPY

1 out of 5 stars review

Filters make water taste awful.

These filters never top tasting bad. I bought a box of 3 and threw the other 2 out. We have followed the instructions and we have run countless gallons of water through the filter and it still tastes horrible. Don't waste your money. Nice thing is our model refrigerator can operate without the filter. I purchased an 'in-line' filter to filter the water before it gets to the refrigerator.

Review from Samsung US

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reply from SEA Care

Hello there, We understand your disappointment if the water tastes bad. We are here to help. Here are simple steps to follow if your water tastes bad. Please choose "Water tastes bad." Kindly click on the embedded word. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147071762) to help our team pull up your information. Have a great day. ^Camille

Feb 19, 2024

GeriatricSamsungFridge

1 out of 5 stars review

New Design Doesn't Work on Older Refrigerators

I have a model RFG298HDRS Samsung refrigerator built in 2012. The fridge has been great and still works except for one small issue: new HAF-CIN water filters do not work. In fact, Samsung doesn't even list this model on the filter finder page, almost as if they didn't expect their product to last more than 10 years. I've been purchasing genuine Samsung water filters for the life of the fridge, and the last ones I bought won't work at all. The water can barely make it through the filter due to a design change. When I remove the filter, the dispenser works fine. Samsung seems to have value engineered themselves right out of a repeat customer when the time comes when I really need to replace this refrigerator.

Review from Samsung US

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reply from SEA CARE

Hi there, We understand what you're dealing with and wish to aid with this. I have shared the proper steps in replacing the water filter to get fresh and filtered water. Please head on over to the link below for a more in-depth guide. Kindly watch the YouTube video included for further help. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146879754, to help our team pull up your information. Have a great day! ^Chrystel

Sep 27, 2023

Jay1691

1 out of 5 stars review

What is this!?

Received and opened my package 20 minutes ago to find the Samsung water filter box inside was already opened on one end and poorly taped on the other end. One of the filters inside was plastic wrapped, the other wasn’t wrapped at all. For the money I spent, I foolishly expected something new. Now I’m looking at one opened filter I can’t trust and one wrapped in plastic that makes me question its contents. I received what looks like a re-packaged returned item.

Review from Samsung US

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reply from SEA Care

I truly understand where you're coming from. Allow us to extend our assistance, Jay1691. We would love to speak to you directly to discuss this further for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146342638, to help our team pull up your information. Have a great day! ^Chrystel

Jul 22, 2024

Nana

1 out of 5 stars review

Doesn’t help with hard water.

I bought this product over 3 months ago. I bought some strips to test the water in the house for hardness. Even with this filter in the refrigerator the water from the refrigerator still says it’s just as hard as the water coming directly out of the sink. So it’s not a good product for me. I need a water filter that helps with the chemicals in the water plus how hard my water is.

Review from Samsung US

Helpful?

reply from SEA Care

Hi Nana, We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter. The link below will help you in understand the benefits of having a water filter. Samsung Water Filter: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water. Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147386626) to help our team pull up your information when you message us. Have a great day. -Ernest-