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Customer reviews for Samsung Genuine HAF-CIN 2 Pack Water Filters for
Samsung Genuine HAF-CIN 2 Pack Water Filters
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3.8 out of 5 stars
stars
111 ratings111 reviews
  1. 5 stars58% (64)
  2. 4 stars13% (14)
  3. 3 stars6% (7)
  4. 2 stars2% (2)
  5. 1 star22% (24)

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Showing 1-10 of 111 reviews
Oct 21, 2026
Reviewer name: LS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Original Samsung, perfect fit.

Great price and works perfectly. I had a cheaper, off- brand filter that didn't work and caused my water to make a weird sound. Original works best.

Review from walmart.com
Helpful?7CZDWD8BZM5I15689511353
Mar 26, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value

Compare to OE shop, I can save 40% with the same quality.

Review from walmart.com
Helpful?7CZDWD8BZM5I15689511353
Dec 2, 2025
Reviewer name: Rick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Price,

This is the rare OEM product at a great price,

Review from walmart.com
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Oct 13, 2026
Reviewer name: Vickey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung water filter

Genuine Samsung filter that works great in my fridge.

Review from walmart.com
Helpful?7CZDWD8BZM5I15689511353
Mar 31, 2015
Reviewer name: BeachGoddess
4 out of 5 stars
4 out of 5 stars review

INSPECT Before Installing

I love my Samsung Refrigerator. But I'm giving this review to warn consumers to please inspect your filter for small cracks etc before installing. My filter ruptured and flooded my house. The service technician had never seen this happen before, but said it could have been caused by the filter being dropped, causing cracks in housing.

Review from Samsung US
Helpful?7CZDWD8BZM5I15689511353
Oct 10, 2026
Reviewer name: Douglas
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

These filters are Worthless!!!

Our tap water in northern Lees Summit, Missouri is quite polluted, and tastes horrible. Pollutants normally measure a bit above 200 PPM on any given day. The Zero Water system we have been using approximately for 10 years takes the pollutant level to zero PPM, and leaves the water is completely tasteless. After installing our brand new Samsung refrigerator filters and running 7 gallons of water through the system for initial cleaning, it was time to test the filter. The Samsung filter took the tap water from 209 PPM all the way down to 203 PPM. In other words, the filter does little to nothing to clean the water. In addition, the filtered water tastes exactly like tap water—horrible.

Review from walmart.com
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Sep 27, 2023
Reviewer name: Jay1691
1 out of 5 stars
1 out of 5 stars review

What is this!?

Received and opened my package 20 minutes ago to find the Samsung water filter box inside was already opened on one end and poorly taped on the other end. One of the filters inside was plastic wrapped, the other wasn’t wrapped at all. For the money I spent, I foolishly expected something new. Now I’m looking at one opened filter I can’t trust and one wrapped in plastic that makes me question its contents. I received what looks like a re-packaged returned item.

Review from Samsung US
Helpful?7CZDWD8BZM5I15689511353
reply from SEA Care

I truly understand where you're coming from. Allow us to extend our assistance, Jay1691. We would love to speak to you directly to discuss this further for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146342638, to help our team pull up your information. Have a great day! ^Chrystel

Feb 19, 2024
Reviewer name: GeriatricSamsungFridge
1 out of 5 stars
1 out of 5 stars review

New Design Doesn't Work on Older Refrigerators

I have a model RFG298HDRS Samsung refrigerator built in 2012. The fridge has been great and still works except for one small issue: new HAF-CIN water filters do not work. In fact, Samsung doesn't even list this model on the filter finder page, almost as if they didn't expect their product to last more than 10 years. I've been purchasing genuine Samsung water filters for the life of the fridge, and the last ones I bought won't work at all. The water can barely make it through the filter due to a design change. When I remove the filter, the dispenser works fine. Samsung seems to have value engineered themselves right out of a repeat customer when the time comes when I really need to replace this refrigerator.

Review from Samsung US
Helpful?7CZDWD8BZM5I15689511353
reply from SEA CARE

Hi there, We understand what you're dealing with and wish to aid with this. I have shared the proper steps in replacing the water filter to get fresh and filtered water. Please head on over to the link below for a more in-depth guide. Kindly watch the YouTube video included for further help. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146879754, to help our team pull up your information. Have a great day! ^Chrystel

Jul 22, 2024
Reviewer name: Nana
1 out of 5 stars
1 out of 5 stars review

Doesn’t help with hard water.

I bought this product over 3 months ago. I bought some strips to test the water in the house for hardness. Even with this filter in the refrigerator the water from the refrigerator still says it’s just as hard as the water coming directly out of the sink. So it’s not a good product for me. I need a water filter that helps with the chemicals in the water plus how hard my water is.

Review from Samsung US
Helpful?7CZDWD8BZM5I15689511353
reply from SEA Care

Hi Nana, We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter. The link below will help you in understand the benefits of having a water filter. Samsung Water Filter: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water. Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147386626) to help our team pull up your information when you message us. Have a great day. -Ernest-

Sep 13, 2025
Reviewer name: Semtx
1 out of 5 stars
1 out of 5 stars review

Not effective for important contaminants.

This is just a simple charcoal filter and it won't give us what we need. Charcoal filters won't filter heavy metals and other important contaminants. Samsung is our "go to" brand but didn't like how they put just "charcoal" in their filter instead of KDF etc... If I need to buy another refrigerator, it won't be Samsung just because of the filter issue. I won't feel safe when I use my refrigerator filter, you "must" do better Samsung!

Review from Samsung US
Helpful?7CZDWD8BZM5I15689511353
reply from SEA Care

Hi there, We understand that caring for your well-being and that of your family is essential. Allow us to clarify some details about our refrigerator water filter for you. Samsung filters out up to 80% more contaminants than other leading private label brands. Not only will you enjoy fresher and cleaner water. You should know that herbicides, pesticides, lead, mercury, asbestos, and even pharmaceuticals like ibuprofen and carbamazepine, as well as a wide range of other chemicals, are all filtered out by Samsung. So you can rest (and drink easily). For more details, please click the link: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150722752 to help our team locate your information. Have a great day. -John