Hi there, we're sorry to hear that your Boykin Spaniel didn't enjoy our Freshpet Chicken Roll. We offer a variety of foods made with different proteins, veggies and recipe styles that could be a better fit for your dog. Please visit our website: https://freshpet.com/ to explore our other options. When making a change in diet, we suggest a slow transition over 7–10 days to help avoid food refusals and digestive upsets. Hope this helps! -Juan

Hi there, we're sorry to hear this happened. This is certainly not the experience we want you to have with Freshpet. While we rely on our retail partners to properly stock and maintain our refrigerators, including rotating inventory and removing any expired products, we understand how disappointing it can be to encounter an issue like this. Please give us a call or send us a text at 1-866-789-3737, or visit our https://www.freshpet.com/ and reference case 679376 so our team can learn more and assist you further. We look forward to hearing from you. -Juan