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Customer reviews for SAMSUNG 58” Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 58” Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,527 ratings2,521 reviews
  1. 5 stars72% (1,823)
  2. 4 stars16% (399)
  3. 3 stars6% (156)
  4. 2 stars3% (70)
  5. 1 star3% (79)

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Showing 391-400 of 2,521 reviews
Apr 13, 2026
Chloe
1 out of 5 stars review

Poor Connectivity!

This TV has terrible Wi-Fi connectivity. It constantly drops the network connection, kicking you off multiple times during a single viewing session. To make matters worse, when you try to reconnect, it sometimes claims your Wi-Fi password is incorrect, even though it isn't.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
reply from Samsung Advisor

Hi Chloe, If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG, between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also reach our LiveChat team by selecting the ‘Support’ link on our website. ~ Samsung Advisor

May 20, 2026
Granny P
2 out of 5 stars review

Not up to Samsung quality.

[This review was collected as part of a promotion.] my biggest complaint is that it comes on in the Samsung TV and it takes two or three minutes to be able to switch it my cable my old one came on in the cable . my second complaint is that it routinely shuts off the sound. The only way I can get it to come back on is to unplug it from the wall it is extremely difficult because I am somewhat disabled so no I am not happy with this TV and I also cannot add apps to it. I pay for subscription to Angel Network was not able to download the app.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
reply from Samsung Advisor

Hi Granny P, Thank you for reaching out to us regarding the sound issues you are experiencing. If you're experiencing sound dropouts, the steps below are designed to help you troubleshoot across different connection types. HDMI ARC / eARC Connection 1. Use a certified High-Speed HDMI cable with Ethernet and ensure it's firmly connected to the HDMI eARC ports on both the TV and soundbar/receiver. 2. Enable ARC/eARC settings on your TV: o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On 3. Adjust Digital Output Audio Format: o Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format o Set this to Auto unless you're using a device that specifically requires Pass-Through. 4. Cold boot your TV by holding the power button on your remote for 5+ seconds. Bluetooth Connection 1. Bluetooth connections can be sensitive to distance and interference. Keep the Bluetooth device close to the TV, and remove nearby sources of interference (e.g., wireless routers or other Bluetooth devices). 2. For improved stability, use a 5GHz Wi-Fi network if available. 3. If issues persist, we recommend switching to a wired connection (HDMI ARC or Optical) for a more reliable audio experience. Wi-Fi / Wireless Speaker Connections 1. Make sure both your TV and audio device are on the same network band (5GHz is ideal for stability). 2. If you're using Samsung’s Wireless Audio features (e.g., Wi-Fi Speaker Surround Setup), ensure your speaker system is properly added in: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup 3. If signal issues continue, disconnect and reconnect the speaker from the network and re-add it to the TV. Also Try: • Update your TV's firmware: Settings > Support > Software Update > Update Now • Run a Sound Test to verify internal sound functions: Settings > Support > Device Care > Self Diagnosis > Sound Test If you continue to have issues, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

May 11, 2026
fefri
5 out of 5 stars review

Awesome budget TV

[This review was collected as part of a promotion.] The brightness and the resolution on it are spectacular. You can use your Samsung phone and tablet to connect to it very easily and seamlessly. Very flat to my wall and still enough space for my cables.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
May 20, 2026
PCW63
4 out of 5 stars review

Great TV with an unbeatable price

[This review was collected as part of a promotion.] It is a great TV. The picture is wonderful. The clarity when watching newer programs is very bright, and vibrant. Although I do wish we had more control over the color. Fine tuning things would be awesome. I was surprised to see how many things you can't control in the system menu. The response time when going from screen to screen is quick. We don't have any lag at all. Over all we love the tv and everything it offers, the price was an awesome deal we just couldn't pass up.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Apr 20, 2026
Yomi
5 out of 5 stars review

All in one brand "SAMSUNG", Quality and lower pric

[This review was collected as part of a promotion.] My samsung crystal u800 has amazing image, bright, colorful contrast, each resolution image is easy to determine or change, i hope in a few month get the new samsung tv 65" or 70", I really love the satisfaction viewing. y favorite programs with beautiful colors from this samsung y5" tv, thanks

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Apr 20, 2026
Patton2486
5 out of 5 stars review

Great viewing experience.

[This review was collected as part of a promotion.] Amazed by the clarity of the picture as well as how the details that usually go unnoticed either cheaper brands. Very easy to pair with other samsung devices and I love getting notifications on the screen when my dishwasher or washer and dryer are done so I know I need to go take care of it.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
May 11, 2026
Anonymous
4 out of 5 stars review

Definitely worth the money

[This review was collected as part of a promotion.] The overall product is definitely great for watching/streaming shows or movies as well as gaming. The picture resolution is great along with bright vivid display. The features and connectivity with a Samsung phone are excellent. The smart TV interface definitely does not lack anything. The look and style of the TV fits in great with my color scheme and furniture. The only reason I don't give this TV 5 Stars is because it lacks a Digital Optic output for my Samsung sound bar. Otherwise it's fantastic.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Apr 14, 2026
Patrick
5 out of 5 stars review

Best TV ever

[This review was collected as part of a promotion.] Best Smart TV i have ever seen or owned. It does so much more than I expected and I can use smart things on the TV. The brightness is amazing as well as the contrast and the resolution great for viewing football games and other sporting events.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Apr 3, 2026
TVbuyer
1 out of 5 stars review

Issues after 2 months

After 2 months of owning the TV, a random vertical green line appeared down the center with a horizontal black line running across. Working with Samsung was awful and took over 2 months after approval to get a replacement. Their exchange process is awful and takes a long time since they take your device and make you wait 2 week+ before you are able to get a replacement. I wish we had gone with a different brand.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
reply from Samsung Advisor

Hi TVbuyer, We appreciate your patience in having to deal with the hassle of an exchange. Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or connect with a LiveChat agent by selecting ‘Support’ on our website. ~ Samsung Advisor

Apr 20, 2026
Gmohdz555
5 out of 5 stars review

Samsung Smart!

[This review was collected as part of a promotion.] We have been very satisfied with the quality of the television. Sports and Movies are very clear and sharp. Sound is very good and the addition of the Samsung soundbar enhances the environment. Using Smart Things app with all our Samsung products is great. Thank you.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353