Hi AlexMiami, Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now. Finally, please know your TV does come with built-in voice assistants, however you will need to utilize the SmartThings app or a voice-command remote control. ~Samsung Advisor

Hi Zanthus, Thank you for your feedback on the U8000F setup. To find the hyphen on your keyboard, go to the special characters on the right-hand side of the keyboard on your screen (It should be !#1), then on the third row from the top, one character in, you should see the hyphen. It is right below the @ symbol. You can also connect your phone via the SmartThings app, which has a keyboard as well. Or if you'd rather have a full keyboard on your remote, you can utilize other Samsung IR remotes, or a third-party remote is also an option. I hope this helps. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor