Just started using it, so far so good. The manual is confusing and not very clear. I wish it had an actual preheat function and indicator when the oven reaches temperature. It defines preheating as turning on the broiler for a couple minutes - that just heats the oven randomly, which isn't true preheating.

Unfortunately within a month of use we are already experiencing some malfunctions. The automated email support has responded quickly. I am currently waiting for an actual technician to respond. Once I hear back I can update my review. I am mostly concerned to register my product.

The positives: Sealed cooktop is great, easy to clean. Looks very nice. So far the cooktop burners are all working very well. The price is incredible, I appreciate the mission statement of affordable quality appliances. The negatives: The small oven door never seemed to close right, so the knobs and oven surface would burn you if you touched them while using it. Upon further inspection, that door has some damage on the inner panel near the hinge, which might be the problem. Not sure if this is related, but the actual oven temp, using an oven thermometer, is nowhere close to the oven knob setting. Makes it nearly impossible to cook things without under or over cooking.

So far we are really happy with the product. It is the look we wanted, no bells and whistles to break. The ovens were both a little off at first, but with use, the smaller one is now on point. Assuming that this will also be the case as we use the larger one more.

The model number on the 48 in range we purchased is FFSGS6244-48 Description on pour receipt is FORNO 48 in Professional Freestanding Double Oven Gas Range When I "select" a model number in the product registration, the description is NOT FORNO HELP!!!

But so far everything is good. They are very nice looking. They came very quickly. I would recommend Forno at this point. Visually the quality is outstanding. We have propane and it comes with a conversion kit. Delivery was not as smooth as I expected it be and the delivery service pushed back on the white glove service, but ultimately unpacked the appliances in the kitchen.

It's a nice oven compared to other brands at this level especially given the price point. Performs very well, although did not expect the igniter to fail only a little after owning the oven for a year. The warranty on parts is two years though so that's their saving grace.

Have not had any experience with customer service I am forced to write a review for service I have not received yet but the quality of the unit is very nice. I am excited to make contact and to see if my concerns are taken care of. But for now I'm trying to come up with 50 words so I can finish registration to see if I can get the small oven working.

So far, I love my Forno stone. I have only used the cooktop and oven once. The photo in the installation instructions seemed to be off a bit as to where to install the electrical outlet for the plug and the gas connection. All were fixes we could handle; it just would have been nice to have those in the correct location during construction.

We are very satified with this stove and was able to cook our meals for large family gatherings with ease. We had to remove a wall and shift some cabinets to make it fit but worth the effort. We also converted the stove to work on Propane to use at our home.