Just started using it, so far so good. The manual is confusing and not very clear. I wish it had an actual preheat function and indicator when the oven reaches temperature. It defines preheating as turning on the broiler for a couple minutes - that just heats the oven randomly, which isn't true preheating.

This is comparable or better than any to any of the major appliance makers (Wolf, Subzero, etc.). Make sure you contact someone at Forno for the details on installation requirements, measurements etc. They are not always easy to find. Other than that perfect.

We got our 48" gas range back in Oct and we are now ready to put it in our new home. The movers realized that we did not have any legs under the range. I reached out to Forno by email and the CSR , Alexandra P, went above and beyond to help me out. I sent her a picture of what we needed on Wednesday and Friday afternoon the carrier delivered the six adjustable legs we needed. I was so happy with my experience with Alexandra P, and Forno. Thank you :)

This applaince was damaged. It was not aparent till it was removed from the crate it was shipped in and all of the interior packaging removed. THe side panel and the lower panel on the front are both damage and having sent a email to Frono only have recieved an automatedresponse with a ticket.

Have not had any experience with customer service I am forced to write a review for service I have not received yet but the quality of the unit is very nice. I am excited to make contact and to see if my concerns are taken care of. But for now I'm trying to come up with 50 words so I can finish registration to see if I can get the small oven working.

So far so good with our Forno double oven. Was easy to install. Manual is good for rough in. They do need to add a little better photo of the back of units in the manual and online along with a more precise spec of the electrical and gas connections for contractors.

So far, I love my Forno stone. I have only used the cooktop and oven once. The photo in the installation instructions seemed to be off a bit as to where to install the electrical outlet for the plug and the gas connection. All were fixes we could handle; it just would have been nice to have those in the correct location during construction.

We were excited to receive our new gas range. It looks fantastic and we had it professionally installed. However, the small oven wouldn't operate and we had 40 guests over so we were disappointed that our new stove didn't function correctly. Other than that great, we hope it lasts a long time and we look forward to using it fully functioning.

This range is top quality in its design and manufacturing. The packaging is above 5 star. Your phone support was exemplary. As a retired employee in high precision machinery manufacturing responsible for quality assurance and protective shipping, I have to say I am impressed with your entire operation.

Too new to rate. However at this time my oven does not seem to be reaching temperature. Food is taking more time to cook than using previous oven. Thermometer placed in oven confirms temperature is not as set. Oven door may not be closing properly. Need service person to attend to issues.