Not very easy getting someone to fix the oven, I even bought the additional protection Loew's offered. they then proceed to tell me to deal with you directly because the oven is brand new, and it still has a 2-year warranty. I ask myself why Loew's offers a 3-year protection plan if 2 of those years they are just going to push me toward you guys.

The positives: Sealed cooktop is great, easy to clean. Looks very nice. So far the cooktop burners are all working very well. The price is incredible, I appreciate the mission statement of affordable quality appliances. The negatives: The small oven door never seemed to close right, so the knobs and oven surface would burn you if you touched them while using it. Upon further inspection, that door has some damage on the inner panel near the hinge, which might be the problem. Not sure if this is related, but the actual oven temp, using an oven thermometer, is nowhere close to the oven knob setting. Makes it nearly impossible to cook things without under or over cooking.

It's a nice oven compared to other brands at this level especially given the price point. Performs very well, although did not expect the igniter to fail only a little after owning the oven for a year. The warranty on parts is two years though so that's their saving grace.

Too new to rate. However at this time my oven does not seem to be reaching temperature. Food is taking more time to cook than using previous oven. Thermometer placed in oven confirms temperature is not as set. Oven door may not be closing properly. Need service person to attend to issues.

Have not had any experience with customer service I am forced to write a review for service I have not received yet but the quality of the unit is very nice. I am excited to make contact and to see if my concerns are taken care of. But for now I'm trying to come up with 50 words so I can finish registration to see if I can get the small oven working.

First and foremost, I have been pleased so far with purchase and delivery. There is a problem with the oven handle, but I hope to get that resolved shortly. The packaging is VERY good. I am able to use one oven and all the burners and they are fantastic. All in all I am totally satisfied as long as the oven handle on the large oven gets resolved.

We are very satified with this stove and was able to cook our meals for large family gatherings with ease. We had to remove a wall and shift some cabinets to make it fit but worth the effort. We also converted the stove to work on Propane to use at our home.

This is a really sharp unit. It has more space than you think. It doesn't have an ice maker but that is a small deterrence to this excellent refrigerator. At 33 wide it fit nicely into my space and the drawers open very nicely. Definitely worth the price.

Unfortunately within a month of use we are already experiencing some malfunctions. The automated email support has responded quickly. I am currently waiting for an actual technician to respond. Once I hear back I can update my review. I am mostly concerned to register my product.

But so far everything is good. They are very nice looking. They came very quickly. I would recommend Forno at this point. Visually the quality is outstanding. We have propane and it comes with a conversion kit. Delivery was not as smooth as I expected it be and the delivery service pushed back on the white glove service, but ultimately unpacked the appliances in the kitchen.