Hi Liz D, It must be frustrating to have no water coming out of your beverage center. Let us help. I have shared a Samsung link below to help with your experience with your water dispenser. The link has an embedded video that we recommend watching in full. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all In addition, most beverage centers of Samsung refrigerators have an Autofill Water Pitcher. I have shared a link below to help with its water-filling situation. The link has a hyperlink for additional help. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147996713 to help our team pull up your information. Leo

Hi there, We are available to help you at any time. Please expound on what you are trying to do on the website so that we can provide the necessary support. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146984407, to help our team pull up your information when you message us. Have a great day. -John

Hi Johny, We hear you and dealing with a difficult-to-remove or install water filter can be frustrating. We are here to help you out. I have shared a Samsung link below to help with your experience with replacing the water filter of your Samsung refrigerator model. There are three water filter model's please ensure that the water filter you have is compatible with your Samsung refrigerator model. The link also has hyperlinks like "troubleshooting guide" that you can visit for additional help. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147264241 to help our team pull up your information. Leo

Greetings, We understand how essential it is to have a water filter in our Samsung refrigerator. We'd love to help you. Kindly see the link below for the steps to reset the water filter light. Please click on all the embedded words inside the article if needed. https://www.samsung.com/us/support/answer/ANS00060149/ Also, we strongly recommend using the Samsung water filter in your refrigerator. To help you with your fridge-related issues, we would like to speak with you directly and obtain more information, such as the model number of your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146787672, which will help our team pull up your information. ^Rainly

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146165144) to help our team pull up your information. Have a great day, -Ernest-

We appreciate you for letting us know about this experience. Let's aid you with this, Dana. We recommend browsing through our Samsung website to see our available water filters. Please refer to the link below. Samsung Water Filters: https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Water+Filters For added reference, I have also shared FAQs on how to track or place an order. Frequently Asked Questions: https://order-help.us.samsung.com/ Should you require further assistance logging into your Samsung Account, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148432395, to help our team pull up your information. Have a great day! ^Chrystel