We got our 48" gas range back in Oct and we are now ready to put it in our new home. The movers realized that we did not have any legs under the range. I reached out to Forno by email and the CSR , Alexandra P, went above and beyond to help me out. I sent her a picture of what we needed on Wednesday and Friday afternoon the carrier delivered the six adjustable legs we needed. I was so happy with my experience with Alexandra P, and Forno. Thank you :)

It's a nice oven compared to other brands at this level especially given the price point. Performs very well, although did not expect the igniter to fail only a little after owning the oven for a year. The warranty on parts is two years though so that's their saving grace.

But so far everything is good. They are very nice looking. They came very quickly. I would recommend Forno at this point. Visually the quality is outstanding. We have propane and it comes with a conversion kit. Delivery was not as smooth as I expected it be and the delivery service pushed back on the white glove service, but ultimately unpacked the appliances in the kitchen.

Too new to rate. However at this time my oven does not seem to be reaching temperature. Food is taking more time to cook than using previous oven. Thermometer placed in oven confirms temperature is not as set. Oven door may not be closing properly. Need service person to attend to issues.

Just started using it, so far so good. The manual is confusing and not very clear. I wish it had an actual preheat function and indicator when the oven reaches temperature. It defines preheating as turning on the broiler for a couple minutes - that just heats the oven randomly, which isn't true preheating.

The model number on the 48 in range we purchased is FFSGS6244-48 Description on pour receipt is FORNO 48 in Professional Freestanding Double Oven Gas Range When I "select" a model number in the product registration, the description is NOT FORNO HELP!!!

We just moved into our new home with this and have been using it for 2 weeks. We smelled gas when walking by so called the gas company. They said the stove has a leak so hopefully support will be supportive with a repair. 4 stars as of now, 5 once we figure this out.

This applaince was damaged. It was not aparent till it was removed from the crate it was shipped in and all of the interior packaging removed. THe side panel and the lower panel on the front are both damage and having sent a email to Frono only have recieved an automatedresponse with a ticket.

we bought this gas oven in July, it has not been 6 months and the oven is not working. we called the place we purchased it from and they advised us to call the manufacture. the phone number they gave us was the service for Canada so they gave a different number. we called the other number and we get no response and recommended to send an e mail. we have not gotten anywhere yet.

So far we are really happy with the product. It is the look we wanted, no bells and whistles to break. The ovens were both a little off at first, but with use, the smaller one is now on point. Assuming that this will also be the case as we use the larger one more.