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Customer reviews for Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker for
Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker
4.7 out of 5 stars
stars2,363 ratings2,311 reviews
  1. 5 stars84% (1,996)
  2. 4 stars7% (165)
  3. 3 stars3% (61)
  4. 2 stars1% (29)
  5. 1 star5% (112)
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Showing 181-190 of 2,311 reviews
Nov 3, 2025
Aaaaafam1
3 out of 5 stars review

Ninja Slushi stop working

I loved my Ninja slushi but it just stop working on me. I went to use it and it wouldn't do anything. I got it for Christmas last year. I been trying to find my email to see when the warrant goes out on it but I couldn't find it. My cousin is still working but mine will not do anything. I have a few Ninja items so this is my first bad review on this company.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi Aaaaafam, Thank you for taking the time to leave a review. We’re really sorry to hear that your Ninja Slushi is not working. We totally understand how frustrating this must be. We kindly invite you to reach out to our team via phone at at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Oct 17, 2025
Jagsfan001
5 out of 5 stars review

Slushi doesn't disappoint!

I've wanted one of these for the longest time. I finally pulled the trigger and WOW! To be honest, I've only used it to make spiked slushes by pouring a couple of Mike's Hard Lemonades in it. The result is fantastic. I will try other recipes soon but from what I've seen so far, this is a winner!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Jan 5, 2026
suezlf
4 out of 5 stars review

CChristmas present

I received this as a Christmas gift and I absolutely love it! I'm a frozen coke addict and having this machine has made my life so much easier. Now whenever I feel like having a frozen coke, instead of having to get in my car and drive around looking for a slurpee machine that's up and running, I just walk into the kitchen, pour in a few cans of Coke and presto! Minutes later I have a delicious frozen coke. Again, I love it!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Oct 29, 2025
ChristinaG
1 out of 5 stars review

Problematic

I originally purchased this almost a year ago and it worked great until about a month ago when motor started to make a burning smell. I returned that unit and received a new one. I have used the new one 2 times and it is not freezing my drinks when I try to make slushy drinks. It is still runny even when I adjust the temperature. I'm frustrated with this product. I've had two of them and problems with both.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. This isn’t our usual standard, and we apologize for how frustrating this must be. We have attached a link to our support page where you can find a step-by-step guide to resolve the issue you are experiencing. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. If you are unable to visit our website, you can reach out via phone at 1-800-365-0135. https://support.sharkninja.com/global-search/fs300 Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen

Jan 8, 2026
JackieV
2 out of 5 stars review

MOLD

MOLD ISSUES -I'm upset about the design of this product. We clean right after each use. I noticed nasty mold. I'm allergic to mold. I've tried everything to clean this and for the money spent on this is ridiculous with how it gets trapped in the creases. This product should have a recall! Very upset for price paid now can't use the machine due to mold trapped will not come out of the creases. I've used a waterpiker wasn't successful My rating is low due to poor quality of making of the machine.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi Jackie, Thank you for taking the time to share your feedback. We’re sorry to hear about the mold issue you’ve experienced with your SLUSHi and understand how concerning this must be, especially given your allergy and the difficulty cleaning the creases. This isn’t the experience we want our customers to have, and we’re eager to help here. Please press the link to learn more about how to clean and care for your SLUSHi: https://support.sharkninja.com/article/FS300-Ninja-Slushi-Professional-Frozen-Drink-Maker---Disassembly--Cleaning-ca. You can also use the Contact Us option at the bottom of the webpage for assistance with finding replacement parts if needed. Kind regards, Ninja Kitchen US

Nov 22, 2025
CassiMH
5 out of 5 stars review

Easy to use and clean - bit of a learning curve

I've used the Ninja Slushi a few times now and while there is a bit of a learning curve, I will say I'm overall very impressed!!! We made frozen margaritas. The learning curve is knowing how much water versus alcohol to feed into the machine to make the correct consistency. Fortunately there's plenty of recipes and how to's online! One other thing I will say is that it is very easy to clean! When I buy one of these appliances I usually end up shelving them because it's too complicated to clean. This is a breeze with just a few simple pieces. Finally, it has a small footprint which is great because I have found a spot to nestle it into my kitchen! When something is put away you're less likely to use it so that's a plus. Overall, I would definitely recommend. The travel tote is perfect to take to parties. I can't wait to make other fun drink recipes!!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Dec 29, 2025
Mcjasinski
1 out of 5 stars review

Beware of mold

Mold! We called about the water getting trapped and creating mold and we were told to purchase a replacement. When I asked if this issue had been resolved/fixed, the person just repeated that I could purchase a replacement. Asked again and got the same response. So does this mean I can purchase a replacement and it will probably do the same?

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi there, Thank you for sharing your experience. Dealing with water getting trapped and creating mold is understandably concerning, and your feedback is important to us. Please know that issues like this are taken seriously and are reviewed by our teams to help improve future designs and functionality. We’re committed to making sure our products meet the highest standards and your input plays a key role in that process. Kind Regards, Ninja Kitchen US.

Jul 7, 2025
Glen, The Pool Bartender
5 out of 5 stars review

Pool Party Favorite !!!

I bought this machine for my wife to take camping and for around the house. It didn't disappoint, we took it to Alex Bay, NY for the 4th weekend. I made several drinks with this, from Wine Slushies, Daiquiri's, and several drinks we made up as we went along. All in all we probably ran like 10-15 different bottles of wine and liquor drinks through this in 3 days. We ran the machine all day, we never had a single issue. Cleaned after each use and ran like a champ. We made several friends at the pool area while supplying them with all the drinks we could come up with. They loved them, and they are now looking to purchase one of their own..(maybe I need a recommendation fee for getting them to buy one..LOL) I am actually looking to get another one just to keep more drinks going at once. I would definitely recommend this product....

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Oct 14, 2025
LindaGab
1 out of 5 stars review

Can easily mold

I got this in January and after the first couple of uses I too had problems with the space on the lip of the vessel. I bought a waterpick that was suggested by others to clean it but that hasn't worked. I can never catch when Ninja has them in stock to replace it. I agree it is an expensive paperweight and I am not buying another to have similar problems. I will just sit there not being used. I have bought other Ninja products their multi cooker, air fryer, the food processer and creami but I won't buy anymore because of this problem. I rinsed right away, I clean all parts right after rinsing and nothing was in it for very long. No use putting up pictures doesn't help anything or anybody obviously.

Review from Shark Ninja
Helpful?71E0H3QNNAG015643601382
reply from Ninja Kitchen CA

Hi Linda, Thank you for taking the time to leave a review. Thank you for bringing this to our attention. We’re sorry to hear that your experience with the Slushi did not meet expectations and understand how frustrating that can be. Customer feedback plays an important role in helping us improve, and we appreciate you sharing your experience. In response to feedback like yours, we’ve recently updated the cleaning guidance on our support website to make the instructions clearer and easier to follow. We would also like the opportunity to assist you further. Please contact our Customer Service team so they can review your situation and advise on the warranty support under the email used for this review. You can reach the team here: https://support.sharkninja.ca/en-CA/contact-us We appreciate the opportunity to help and hope to resolve this for you soon. Kind regards,

May 10, 2026
Ashly16
1 out of 5 stars review

Brand new machine and the motor stalls everytime!

Have tried 7 times using simple hawaiian punch and motor stalls every time. This machine is brand new out of the box.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382