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Customer reviews for Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control for
Member’s Mark Pro Series 4-Burner Gas Grill with Thermostatic Control
3.9 out of 5 stars
stars280 ratings183 reviews
  1. 5 stars56% (156)
  2. 4 stars19% (52)
  3. 3 stars7% (20)
  4. 2 stars2% (5)
  5. 1 star17% (47)

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Showing 81-90 of 183 reviews
Jul 30, 2025
Gordon
4 out of 5 stars review

Can't wait to use it

I bought it BECAUSE of the thermostatic control. Having a second oven will allow me much more freedom for menu planning. Also, not having to heat up my regular oven on those hot evenings will be great!

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Jun 25, 2025
Sgt
5 out of 5 stars review

Members Mark Pro series 4 burner grill

The QR code was very helpful on assembling the grill. Only one thought if the parts were marked would make it much easier to identify. I like the extra hardware.

Review from BILT
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May 25, 2025
MountainWind
2 out of 5 stars review

A disappointment

My wife bought this at Sam's two years ago. As other reviews have indicated, it is more tediously annoying to assemble than the 3 Webers that we previously owned. I'm mechanically inclined, and my overall impression of this unit is that it's more cheaply designed and constructed than it should be for the price. For example, in addition to the tedium of putting the grill together, it includes a lot of loose parts that use gravity to stay in place. That's fine if the grill lives in one place. However, if one has to move it some distance -- as one might, depending upon where one is going to use it -- a surprising number of loose parts have to be removed. Another annoyance is the grill's tiny wheels. These are totally inadequate for rolling on anything but smooth concrete. As we found out trying to roll the grill across an expanse of lawn. The grill's wheels insert into thin steel 'box' mounts on the bottom grill frame. The box mounts have two short strings of dot-like welds along two sides of each box. One of the strings of dot welds, on one wheel mount, completely detached, while rolling the grill across grass. The mount's detachment left its caster wheel unbraced. Therefore, the top of the mount bent away from the grill frame. Not only did the grill stop rolling after that happened, it no longer sat securely on a flat surface, without tipping to one side. Furthermore, the way that these wheel mounts are designed prevented us from hammering the bent portion back into place. The edge of the grill frame gets in the way. And there is no way to bend the mount flat again, without first breaking the other string of dot welds loose. So in sum, the grill has poorly welded wheel mounts and a design that makes fixing them, when they break, more difficult than an intelligent engineer would have planned for. So tell me, why would one use such weak welds on the part of the grill that is most subjected to varying vectors of stress? A mildly similar 'what were they thinking' critique applies to the grill's side tables, one of which contains an additional burner. These tables are not easily removable, once assembled. That's a pity. The grill would take a lot less room in winter storage, or in use on smaller patios and decks, if at least one of the side tables was conveniently easy to remove and reattach, depending upon temporary circumstances. In conclusion, the broken wheel mount episode sums my assessment of this grill. It is questionably designed, cheaply constructed and looks better than it really is. This grill compares unfavorably to its major competitor in virtually all respects. A little more thought in the Members Mark design and construction would have overcome this negative comparison. By way of illustration, one of our Webers occasionally used to go airborne in Front Range Colorado's chinook winds. Despite landing on its 'head' or 'face' in during these episodes, it never suffered significant damage. Nor did its wheels or their mounts break, while rolling it around rather frequently.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that one of your casters broke. For replacement parts please reach out to customer care by phone or email at: 1-833-454-0864 <br />or support&#64;proseriesbbq.com. <br /><br />Your feedback is important to us. Your feedback regarding the need for an easily removable side table and larger wheels has been noted. <br /><br />As for your comment about loose parts, only the grates, heat tents, and baffle plates are designed to sit in place without fasteners. If other parts seem unsecured, some assembly steps may have been missed—feel free to reach out for support.<br /><br />We&#39;re sorry to hear that the assembly did not go as smoothly as you&#39;d hoped. Please Note: Sam&#39;s Club offers grill assembly through their clubs. For your convenience I have attached a link below that will take you to the assembly section of their website. Please have your Sam&#39;s Club membership number handy: https://orders.handy.com/partners/sams_club?service_sku&#61;sams_club_grill_smoker_assembly For more information or assistance, please reach out to Member&#39;s Mark Help Center toll free at: : (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Hope this helps!

May 31, 2025
Cevego
5 out of 5 stars review

Allow enough time to build; patience is.rewarded!

It's definitely time-consuming, but the combination of app and hard copy instructions are helpful. Says it will take 90 minutes with 2 people. I did it by myself, and it took 4.5 hours, but felt like an hour of that was finding the right parts. Packaging was solid, but not organized. It would help a LOT if parts were packed in order of use. connecting the electrode wires were challenging and a little nerve-wracking because they didn't go in easily nor did I hear the "click" I was supposed to get. But overall, it looks great and worked on the first try.

Review from BILT
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Apr 21, 2025
Old griller
4 out of 5 stars review

New build

Hoping for a good grilling experience. The assembly takes some time. Overall, it was straight forward. The only issue I had was with the small screws attaching the side tables to the main cabinet. Don't tighten the larger screws until the small ones are at least started. Aligning the brackets without being able to move them a lot will get you nowhere. Grill looks great, but I haven't tested it yet.

Review from BILT
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May 27, 2025
Shawn
5 out of 5 stars review

Solid grill and nice value

Assembly isn't nearly as bad as the reviews state. It's really no different than your average piece of furniture that comes in a box and I've experienced much worse. It's a solid grill, works as it should and seems like a good value for the price point.

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Jul 25, 2024
J Hames
4 out of 5 stars review

Verified Purchase

Great purchase

Solid build. Even heat throughout the surface. Overall very nice grill.

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Aug 7, 2024
Richie
5 out of 5 stars review

Verified Purchase

Outstanding

Great grill exceeds expectations…

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Aug 19, 2024
PA grandma
5 out of 5 stars review

Verified Purchase

Great grill. Read the directions before you fire

Read the directions!! This is a great grill, but the procedures to fire it up are unique.

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Jul 1, 2024
Jim
4 out of 5 stars review

Verified Purchase

grill

This is a very capable grill but the assembly instructions were not very good.

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