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Customer reviews for Member's Mark 5-Burner Propane Gas Grill for
Member's Mark 5-Burner Propane Gas Grill
4.5 out of 5 stars
stars
640 ratings355 reviews
  1. 5 stars76% (487)
  2. 4 stars13% (85)
  3. 3 stars4% (23)
  4. 2 stars2% (15)
  5. 1 star5% (30)

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Showing 131-140 of 355 reviews
Jul 7, 2024
Reviewer name: Paul
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Instructions need rewritten but a great grill.

Purchased for my father's birthday. I then assembled it since he'd just had hip replacement surgery. All I can say is to unpack everything before starting. I thought I had and then couldn't find the bolts/screws packet. I found it under the main grill part. Instructions weren't very clear on a couple things like what to do with the wire that will go from the right side sparker to the burner on the left side. The doors were shown to be installed incorrectly as well. You have to put the top in first then push the pins in for the bottom. The instructions has that backwards. Over all it's a great grill. If you can get it assembled, you'll love what you purchased.

Helpful?49M7HMESGA0L15614115221
Nov 11, 2024
Reviewer name: mli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Members Mark Grill

The grill is great! The assembly was easy and the screws etc were nicely packaged, The directions were easy to follow. We did refer to the QR code video a couple of times. Definitely a 2 person job to assemble. It took about an hour to assemble. Very impressed with the packaging.

Helpful?49M7HMESGA0L15614115221
Oct 29, 2024
Reviewer name: Jose Adams
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very good

I have had a gas BBQ for almost 30 years. This BBQ is on par with the expensive and well-known brands. It is an excellent product and the price is even better. I recommend it and I recommend cleaning it with the OPEN, Grill & Fryer Cleaner product from Member's Mark for better maintenance and durability.

Helpful?49M7HMESGA0L15614115221
Sep 13, 2024
Reviewer name: Deacon Don
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality Product at a Budget Price

Has all the "bells and whistles" at an extremely low price. It is on the heavy side (125 lbs) but moves easily on the wheels provided. Another plus is the various burners and their ease of operation, but the biggest plus maybe, no stainless to tarnish.

Helpful?49M7HMESGA0L15614115221
Sep 8, 2024
Reviewer name: Ron M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent purchase - very nice propane grill !

Excellent purchase - very nice propane grill for the money. Resembles a Weber grill in design and has 4 main burners in the 480 square inch cook box with a 5th "Sear Zone" burner between the two right side main burners. It also has a side burner built in the left side fixed shelf for those that use/need that. My favorite features are the porcelain coated cast iron cooking grates for durability, the insulated lid for heat retention, and the large, easy to read temperature gauge. Straightforward assembly that can be done by one person - just much easier with a helper.

Helpful?49M7HMESGA0L15614115221
Dec 14, 2024
Reviewer name: LDB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really nice grill

Really nice grill very happy with the purchase

Helpful?49M7HMESGA0L15614115221
Mar 18, 2025
Reviewer name: Marianne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exellent for the value

Bought this as a gift but they love it.

Helpful?49M7HMESGA0L15614115221
Dec 29, 2024
Reviewer name: Ian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gas grillj

Seems to be built really well

Helpful?49M7HMESGA0L15614115221
May 9, 2025
Reviewer name: Max
1 out of 5 stars
1 out of 5 stars review

Huge disappointment

If you think the price is a good deal … for 6 months use maybe used 2-3 times a month you should buy this. It worked great for 6 months and then it is dead! I really don’t recommend it!

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear you&#39;re not completely satisfied with your Member&#39;s Mark 5 Burner Gas Grill! Without details of the issue, it is difficult to provide troubleshooting. <br /><br />If you&#39;re experiencing any issues, please don&#39;t hesitate to reach out to Customer Support via email at: support&#64;proseriesbbq.com or give our BBQ support team a call at 1-833-454-0864 . We would be happy to address any issues you&#39;re facing.<br /><br />For additional troubleshooting, how-to and recipe videos, please visit our YouTube channel:<br />https://www.youtube.com/playlist?list&#61;PLt_pmryXkYnGXx4b8uXj5QwLN5KbT7r9a<br /><br />We want you to love your grill. Hope this helps!

Jun 11, 2025
Reviewer name: DJ85
1 out of 5 stars
1 out of 5 stars review

Missing Parts - customer service non-responsive

Missing parts, customer service will not reply with tracking or confirm these will be sent. Will be returning in parts to the store, which is not easy because its several hundred lbs.

Helpful?49M7HMESGA0L15614115221
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear about the missing parts. We apologize for the delay in receiving replacements. The replacement parts and hardware were stored and shipped from a warehouse in Canada. With the recent tariffs put in place, we set up and shipped all our warranty parts to a new warehouse within the USA so valued customers like yourself didn&#39;t have to pay extra tax, or face delays with shipping at the border. With this transfer of parts, there is a delay for initial warehouse set-up. We apologize for the inconvenience, and will get your part to you as soon as the set-up is complete. Once your order has shipped an email with tracking information will be sent. Hope this helps!