Hey there. Thanks for sharing your experience with the LG WashTower WKGX201HBA! We’re thrilled to hear it’s been an amazing addition to your home and that you’re happy with your decision. It’s designed to bring powerful performance and smart convenience to your laundry routine, and we’re so glad it’s delivering just that. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David #Life'sGood

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re loving your LG Wash Tower (WKEX200HWA) model and how perfectly it fits your space while keeping your laundry clean and fresh. This unit stands out with its sleek single-unit design, built‑in intelligence that selects optimal wash and dry settings, and its ultra‑quiet performance. Its large capacity and TurboWash 360 technology make it a stunning choice for efficient, powerful cleaning in a compact footprint. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hey Warren! Thanks for telling us about your experience with your LG WashTower. We'd love to help clear the odor so you can return to that fresh laundry smell! Tub Cleaning is a great place to start if you're trying to get rid of that smell. We recommend trying out the other steps on our page here: https://shorturl.at/Eqyv2. If you still need help with the odor in your LG washer, please follow up with us on social media @LGUSSupport with your model number. Our team of experts will guide you from beginning to end! *Joseph