Hey there. Thanks for sharing your experience with the LG WashTower WKGX201HBA! We’re thrilled to hear it’s been an amazing addition to your home and that you’re happy with your decision. It’s designed to bring powerful performance and smart convenience to your laundry routine, and we’re so glad it’s delivering just that. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David #Life'sGood

Hi! Thanks for sharing — we’re glad your LG Washer Dryer Combo has been serving you well. It’s great to hear the compact vertical design and features are fitting your laundry needs so nicely! For more feedback or questions, please email lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

We hate to hear this and will be happy to pass your feedback along to our product developers.^Sandy

Hi Bunny, thanks for sharing your experience. It’s wonderful to hear that your LG WashTower model WKGX201HWA is making laundry day easier — cleaner clothes with fewer wrinkles is exactly what it’s designed to deliver. We’re glad you’re loving your setup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Washer/Dryer Combos, please visit https://www.lg.com/us/washer-dryer-combos. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane

Hey Warren! Thanks for telling us about your experience with your LG WashTower. We'd love to help clear the odor so you can return to that fresh laundry smell! Tub Cleaning is a great place to start if you're trying to get rid of that smell. We recommend trying out the other steps on our page here: https://shorturl.at/Eqyv2. If you still need help with the odor in your LG washer, please follow up with us on social media @LGUSSupport with your model number. Our team of experts will guide you from beginning to end! *Joseph