I bought this on November 6. It was installed on November 14. It ran beautifully for three days then the washer would not drain. It is now December and I cannot get anyone to come and fix the machine. The product may be great, but getting response from LG is impossible.

[This review was collected as part of a promotion.] I live in a townhouse where we have a small closet like space for a laundry set. I hates the space saving set that I had previously as I had to do so many loads. This unit fits in full loads and uses the space we have. I absolutely love the smart features

[This review was collected as part of a promotion.] We bought the LG Tower and washer works great but the dryer has sensors in it and due to the long exhaust piper we get an error when we dry a normal load. Wish they could increase dryer output to get rid of errors We would probably have same error with any new dryer unless we would one without the sensors.

We are renovating our house and eliminated one bedroom closet, so having the extra space of the stacked Washer-Dryer gave us half a closet back for storage. Having the controls at eye-level is so much better than the competitor stacked units where controls are at about 6 feet or higher, where only a tall person can see to select functions. It works great and looks great too.

I bought the set more than 2 years ago and. Hold my be happier. I especially love the steam feature which works like wonder when I use at home dry clean kits. The staked units also save a lot of space. It is gentle on my gas bill, too. I hardly notice any difference in the bill when I do laundry three times a day.

[This review was collected as part of a promotion.] We have had our Washer/Dryer Tower for about 3 weeks and really like them. It is nice having one on top of the other. It makes it much easier to move laundry from the bottom to the top. And these don't stick so far out into the room. It is clean looking with the black glass digital control bar. I like that the washer doesn't tie sleeves and pant legs into a huge knot. AND it is quiet. When we remodel and move to the hall next to the bedroom, I know we will appreciate that aspect. Is it perfect? The lint removal in the dryer leaves the door's seal covered in line and while lint is mostly concentrated on the lint screen, it seems there is lint accumulated other places as well. I am quite surprised the washer did not come with a Permanent Press cycle. And I would like be able to download more than one additional program. As someone with a large furry dog and a cat, I would like it if the washer also had a lint catcher. I had a washer that did that once, a long time ago, and it was the greatest feature. Haven't found any brand of washer that has that feature since then. We are remodeling our laundry area, so no photos yet, because it isn't done. The instruction manual could be improved. There is no index for every feature, and some features are addressed in 2 - 3 different areas of the manual, so when you try to look them up, you don't find all the ins and outs of that feature in one spot.

[This review was collected as part of a promotion.] I've waited to right this review because I wanted to see how well it handled everything that life can throw at it. In a word, perfectly. Baby clothes, heavy bedding, my hubby's work clothes, my delicate quilts and hand crocheted bed canopy were all handled perfectly. Everything is clean and fresh. I heartily recommend the LG Wash Tower.

[This review was collected as part of a promotion.] Washer arrived not functioning. Repair guy already replaced the valves which fixed that issue, but now he said the control board needs to be replaced. Pretty unacceptable for a brand new machine. Looks nice otherwise.

I live in a townhouse and the laundry closet only fits a stackable. The WashTower was the best of both worlds as we wanted a front loader but individual stackable machines were too big for the laundry closet. This is my second WashTower, purchased one for my townhome in Florida a year ago and have been really happy with the performance.

[This review was collected as part of a promotion.] We upgraded to the tower so we could add a utility sink to our small laundry room. It works well, I am short (5’3”) and it’s nice to be able to easily reach everything. I also like that it links to my phone.