Hey! We greatly appreciate your feedback. Our customers play a crucial role in helping us understand our strengths and areas for improvement, ensuring we can continue to deliver the best possible experience. Your opinions are valuable to us, and please remember we're always here to assist you. - Anthony

Hi, Ivy. Thank you for sharing your experience with us. It’s great to hear that your LG Wash Tower (WKGX201HWA) model has been running quietly, staying steady without excessive shaking, and performing well overall. This model is built for smooth operation and efficient cleaning and drying, so it’s wonderful to know it’s meeting your expectations. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy

Hello! We appreciate you sharing your experience with your LG Washer Dryer Combo. It’s great hearing how the added functionality is making laundry day so much easier — no more trips up and down the stairs just to check on a cycle. Convenience like that really transforms the whole routine, and it’s wonderful knowing your LG unit is delivering exactly that! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Kristi Leona. Thank you for sharing your experience with the LG Wash Tower (WKGX201HBA) model. It’s wonderful to hear that you’re enjoying this set so much more than your previous one. LG appliances are built with durability and long‑lasting performance in mind, so it’s great knowing you appreciate how well they hold up over time. When a new set makes laundry easier and more reliable, it really makes a difference in daily life. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Washer/Dryer Combos, please visit https://www.lg.com/us/washer-dryer-combos. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane