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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
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4.5 out of 5 stars
stars
2,034 ratings2,027 reviews
  1. 5 stars76% (1,546)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (109)
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Showing 1,941-1,950 of 2,027 reviews
Jan 24, 2021
EMHColHome
5 out of 5 stars review

Full Capacity but in a Small Footprint

[This review was collected as part of a promotion.] Totally Happy with my LG Washtower - my laundry room is small & the Washtower has the capacity of a standard size washer & dryer, but leaves me room to now add a laundry sink.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 6, 2021
Blosch
5 out of 5 stars review

Easy to Operate

[This review was collected as part of a promotion.] Have had this since the 17 th. Of February, and so have are very pleased with the operation of both the washer and dryer.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 25, 2022
Dave1221
1 out of 5 stars review

Washer is always hot

[This review was collected as part of a promotion.] No matter what setting I put it on my clothes come out steaming hot. All my clothes have now shrunk so I not only have a defective washer, but I also need all new clothes.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Feb 9, 2021
TXM9
4 out of 5 stars review

Nice compact unit

[This review was collected as part of a promotion.] Controls are easy to use, I like the fact that I can download extra cycles. Linking to the app was cumbersome, but works well once linked.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 1, 2024
MomNorwicz
3 out of 5 stars review

Snagged clothing

[This review was collected as part of a promotion.] I love the space saving aspect of this tower but I'm having trouble with my sheets and some clothing snagging in the dryer. It is very frustrating after spending a lot of money on this appliance.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey there! It’s great to hear you’re enjoying the space-saving design of the tower, but we understand the concern about clothing snagging in the dryer. This isn’t typical and might be related to load size or settings. Please send us a private message on social media @LGUSSupport, and we’ll help troubleshoot and find a solution for you! ^ Diego

Feb 28, 2021
Swonny
5 out of 5 stars review

LG washer/dryer combo

[This review was collected as part of a promotion.] So far this washer/dryer combo has performed well for me. It seems to be energy efficient and runs quietly. Fits well in our space.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 2, 2021
Colin90
4 out of 5 stars review

Great unit

[This review was collected as part of a promotion.] We have had this for about a month and love it. The controls all being in the middle really helps my wife who isn’t the tallest. We also enjoy being able to track the cycle status from our devices.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 11, 2021
Reggie9930
5 out of 5 stars review

Great machine!

[This review was collected as part of a promotion.] We have had the LG Tower for 2 weeks now and it's amazing! It is a space saver, lower noise, push button dream. I was actually excited to do laundry.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 7, 2022
Smashville
1 out of 5 stars review

Dryer turns off prematurely

I purchased the unit in March. It worked fine for a couple months but now the dryer turns off prematurely. It also randomly skips form 10 minutes to 7 minutes to 14 minutes for example.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Feb 27, 2024
Tony C895
1 out of 5 stars review

No heat

[This review was collected as part of a promotion.] Has been repaired twice in 2 years and 5 months. Same problem. Dryer stops heating and won't dry. Will never buy another LG product.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hi there, thank you for taking the time in leaving us a review on your dryer. We totally understand the importance of having a good working unit such as this one and we'd be more than happy to look into this. While there can be multiple factors as to why this might occur, we strongly recommend that we take another look into this. When you get the chance, send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony