Customer reviews for LG Single Unit Washtower

Customer reviews for LG Single Unit Washtower for

LG Single Unit Washtower

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4.5 out of 5 stars

stars2,030 ratings2,023 reviews

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Sep 10, 2021

Terry122

1 out of 5 stars review

10 weeks old and dryer will not ignite on normal dry setting. Will ignite on some others but not all !! I was warned not to buy LG ,should have listened !

Review from lg.com

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reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 4, 2024

Sxbrowns

5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I’ve had this stackable for 1.5 years with now problems. Seems to wash the clothes fine. Recommend

Review from lg.com

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Aug 9, 2023

DisappointedByLGWashTower

1 out of 5 stars review

Do not recommend

I was so excited to get this product but 2 years in and the paint is peelng at the dryer opening and the washer is rusting under where you add detergent. Extremely disappointed! Not sure I will every purchase LG again after this experience.

Review from lg.com

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reply from LG Social Media

Hello! To provide more info regarding rust in your washer, we've attached a link below. If the troubleshooting there doesn't help, please be sure to reach out to us with the second link; we'd love to see what's going on! https://www.lg.com/us/support/help-library/rust-scratches-dents--1339010371137 https://www.lg.com/us/support/contact ^Ian

Feb 20, 2023

LG tower Review

3 out of 5 stars review

Lint collecting on dryer door outside of lint door

Pros: Compact Cons: Very few run cycles Clothes come out a little wrinkled There is lint/dirt collecting on the dryer door just outside of the lint collecting bin.

Review from lg.com

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reply from LG Social Media

Hi, there! Thank you for taking the time to communicate with us about your experience with the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer model WKGX201HWA. We really appreciate the details you shared with us about the areas where we can improve. We will surely pass on your feedback to the rest of our team. Your feedback will help us maintain a fresh view on potential ways to refine our service and ensure that upcoming product developments to meet your expectations moving forward. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Dec 3, 2024

AmandaLeigh

5 out of 5 stars review

Excellent

Best washer/dryer I’ve ever owned; had them for years now! If I were to change anything about them would be to extend the drawer to make it easier to pour bleach in; overall I would be them again in a heartbeat!

Review from lg.com

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reply from LG Digital Care Team

Hi Amanda, thank you for taking a moment to share your experience — we understand how important a reliable laundry setup is, and it’s great to hear your LG WashTower™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer in Black Steel, model WKEX200HBA, has been the best you’ve owned. We’re glad the performance has held strong over the years, and we understand how a longer drawer could make adding bleach even easier. Your feedback is truly valuable as we continue enhancing our designs. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood ❤️

Jun 16, 2024

Cordova10ac

4 out of 5 stars review

Space saver

[This review was collected as part of a promotion.] Bought it 4 months ago and love the unit. Saves so Much space. Only problem I have is occasionally when it spins the right side panel Vibrates very loudly.

Review from lg.com

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Jan 3, 2021

fiveohh

5 out of 5 stars review

Beautiful piece of equipment

[This review was collected as part of a promotion.] Bought this 2 weeks ago and I honestly love doing laundry right now because this unit is so beautiful, quiet, and advanced. Fits perfectly in our laundry closet.

Review from lg.com

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Feb 13, 2021

Storm629

5 out of 5 stars review

All one piece

[This review was collected as part of a promotion.] Bought it in November 2020 been using for a month now. Love it. Only wish you could pick a smaller load size.

Review from lg.com

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Feb 5, 2021

Kmb1234

5 out of 5 stars review

First true combo stack

[This review was collected as part of a promotion.] So much better than buying stackable. Only one with controls in the center. Great washer dryer but wish it had a few more settings. Can’t adjust water temp in normal setting. Otherwise love it

Review from lg.com

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Mar 3, 2021

Sunshine bev

5 out of 5 stars review

My new LG is fun!!

[This review was collected as part of a promotion.] I finally enjoy doing laundry!! The machine is so quiet while running! It even plays a tune to alert me when its job is over! The dial location is the best!!

Review from lg.com

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