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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,030 ratings2,023 reviews
  1. 5 stars76% (1,543)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (109)
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Showing 91-100 of 2,023 reviews
May 28, 2021
Saking0810
5 out of 5 stars review

Verified Purchase

Wowee

[This review was collected as part of a promotion.] To be honest, this is the most beautiful machine I’ve seen. Thank you LG for making this so convenient. The wash and dry cycles are quiet and quick and there are many different options for what exactly you need to accomplish.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
May 30, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Room saver - smart machine

I bought this washtower just this month. I am extatic about how easy it is to operate. I downloaded the LGThinQ app and found many cycles to download if I so choose, including a cycle for bleaching towels and light dresses. The machine is so quiet, I literally had to put my ear to the unit to make sure it was working. It was! It was spinning at full speed…almost silently!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
May 28, 2024
ShoppingBag
5 out of 5 stars review

Verified Purchase

Space-saver and best laundry results ever!

We purchased this stacked washer dryer unit to replace the late 90s separate washer and dryer units in our laundry room as part of an over hall and remodeling project. Moving to a stacked washer dryer unit allowed us to free up much more cabinet and counter space for our laundry room. Our WKEX200HBA stacked washer dryer unit is infinitely more efficient than the units we were replacing and does a much better job at thoroughly cleaning and drying our clothes. We have a household of four and a lot of different types of laundry to be done; the WKEX200HBA handles everything we throw at it easily, no matter how dirty. With a multitude of temperature and care settings available, we know that every type of clothing is well cared for. Additionally, we do appreciate the Wi-Fi enabled functions as well, particularly the notifications when loads are done (especially handy when you have teenagers in the house who start laundry and then promptly forget about it.) we would highly recommend the WKEX200HBA to anyone looking for a new washer and dryer.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 26, 2021
BJEA
2 out of 5 stars review

Verified Purchase

Washer takes forever. Do not recommend.

[This review was collected as part of a promotion.] I bought this set 3 months ago and regret the purchase. Heavily soiled loads take 2 1/2 hours to wash. Controls are preset, so you have to use their app to program any other options such as dry for 10 minutes. The dryer seal isn’t tight and condensation drips out of the front throughout the cycle. The chimes are lengthy and annoying and can’t be changed, only turned off.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 23, 2021
Sexy and Aesthetic
5 out of 5 stars review

Verified Purchase

Beautiful, sleek, and the smart features rock!

[This review was collected as part of a promotion.] We bought this unit wanting a stackable, and it has far exceeded our expectations of what a washer and dryer can do. Not only does it have a full size drum, but the thin profile fits in the space we have with plenty of room and actually adds to the aesthetic of the room! I never thought that a washer and dryer could look sexy! The features are what have really sold me on the stackable ThinQ washer and dryer. I love how the dryer automatically knows what settings to use based on the load that the washer just cleaned. Things like that are the features that actually provide value and improve daily life.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 7, 2021
G6T6O
5 out of 5 stars review

Verified Purchase

Nice compact washer dryer set

[This review was collected as part of a promotion.] We have had this unit for a month now. Still getting to know the many features that it has, but do far we are happy with the washer/dryer. It seems to do a good job washing the clothes and no problems with the dryer.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 6, 2021
Margo90
4 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] I love this machine! I’ve been using it for about a month. The only reason I gave it 4 stars instead of 5 is I can’t change the temperature on the dry settings. The user manual implies that I should be able to but I was told by customer service that the only way to adjust heat is to use the timed setting. I have a hard time believing that is true but I’m stuck with what they have told me. None the less, my clothes are dried and it never seems to be too hot o. The settings that I can’t adjust. I also love that it has a steam dry setting. I had this on my old dryer and loved it. I was thrilled that this dryer offered it too!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Nov 18, 2021
JandP
5 out of 5 stars review

Verified Purchase

Awesome Product

[This review was collected as part of a promotion.] We purchased this WashTower over the summer and finally had it delivered to our new home about a month ago. We love this product, as it saves space having the washer and dryer all in one unit. Both the washer and dryer have easy to use controls, are quiet, and efficient. There are a variety of options that meet our needs.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 30, 2021
fionafox
5 out of 5 stars review

Verified Purchase

Only a month in, but so far so good

[This review was collected as part of a promotion.] I bought this about a month ago and love it so far. The capacity means I have to do fewer loads and large items like blankets and the dog bed actually get clean in a single wash. I like the AI because some loads end up taking a shorter time to wash or dry than anticipated. This is quieter than my old set. I even like the happy chime when a cycle is complete. I haven't used the 'smart features' that require a network connection or app, yet, so I can't say if they are useful. I was hesitant to buy a one-piece unit, but LG has a great reputation for washers and dryers, plus I've always replaced both at the same time anyway.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 31, 2022
IrritatedCustomer1000
1 out of 5 stars review

Verified Purchase

Unnecessarily Difficult

[This review was collected as part of a promotion.] I bought this tower for the extra features that allow for a extra spin, delayed wash, soak, and the dryer features for steam. These features do not work without a Bluetooth connection to your phone. I have never gotten my IPhone 11 to connect to the stupid appliance therefore this VERY expense washer dryer has very few functions. The repair guy couldn’t get the phone pair - but that’s not under warranty

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

Let me help you get connected. It is important you you understand that the appliance supports a 2.4GHz WIFI, and will not work on a 5 GHz network frequency. Before you begin you want to check the distance between the appliance and your wireless router. If it is too far away, it maybe difficult to secure a connection. Next step is to then turn off the Mobile data on your iPhone and then make sure that you are connected to your wireless router at a 2.4 GHz frequency. You also want to make sure that your firewall is disabled and the security protocol of the router is set to WPA2. If you still have an issue connecting your phone and appliance together, please send us a private message on Facebook or Twitter using @LGUSSupport, and in your first message use #VOC, your phone number and a brief description of the issue and the next available agent will assist. Thanks. ^Jennifer