Hi there, we understand you're not satisfied with the experience you had with your range and are available for support should you need it. You can access our support by sending us a PM on Facebook or a DM on Twitter at the handle @LGUSSupport. Alternatively, you're welcome to leave your feedback at the following link: http://spr.ly/6424utieg. We always seek to improve the customer experience and will use your feedback to work towards that goal. ^Chris

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hello there! We appreciate you taking the time to provide us with feedback about your electric range. We understand that your experience hasn't been satisfactory, and we want to assure you that we are listening and want to investigate this further. Whenever you have the opportunity, please reach out to us privately via Facebook or X using @LGUSSupport. Kindly include your contact information, as well as the model and serial number of your range. ^Anthony

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG range. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki