Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Hello! We've noticed that you're having trouble regulating the heat of your burners. We appreciate you reaching out to us and letting us know, as we understand how crucial it is to be able to cook at the right temperature to ensure delicious food! If this issue is being caused by damaged knobs, the part number you need is AEZ75853703, and you can find them on LGparts.com. If the issue goes beyond the knobs, we encourage you to send us a private message via social media at @LGUSSupport, we will be able to explore different options to get this resolved. We are just a click away if you need us! ~Ivy

Dear Customer, We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Hey there. We want to help you not to be scared of using your LG range. The LG range stove top is durable and can withstand regular use. It is designed to work well with popular cookware materials such as aluminum, copper, stainless steel, porcelain-enamel on metal, and glass. These materials are recommended for use with the stovetop, ensuring its longevity and durability. For more questions, private message us on social media @LGUSSupport. We're always happy to help! ^David

Hey there! Thanks for sharing your experience—glad to hear the oven has been working well overall. For the burners that stopped working, here are a few quick steps you can try: 1. **Check Power Supply**: Confirm that the oven is properly plugged in and test the outlet with another appliance. 2. **Inspect Burners**: Remove and clean the burners to clear any debris, then ensure they’re properly seated. 3. **Control Settings**: Verify the heat levels; sometimes incorrect settings can affect ignition. 4. **Reset the Oven**: Try turning off the oven at the circuit breaker for 5 minutes to reset. 5. **Error Codes**: If you notice any error codes, take note, as these can help in identifying the issue. If the burners still aren’t working, feel free to send us a private message on social media @LGUSSupport with your contact information so that we can assist you. ^ Diego