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Customer reviews for Member's Mark Pro Series Pellet Smoker Grill for
Member's Mark Pro Series Pellet Smoker Grill
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4.1 out of 5 stars
stars
566 ratings372 reviews
  1. 5 stars64% (365)
  2. 4 stars13% (73)
  3. 3 stars6% (33)
  4. 2 stars4% (25)
  5. 1 star12% (70)

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Showing 201-210 of 372 reviews
Apr 14, 2023
Reviewer name: Tn Zach
1 out of 5 stars
1 out of 5 stars review

err code

Don't waste your money on this one.it's great if it work, unfortunately it rarely works. Err code and shut down. Complete junk

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The best way to properly diagnose any ERR code issues, is to follow the ‘Functional Check Procedure’ which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues.These instructions are available by contacting us at the number on your manual, or by reaching out to the Member's Mark Help Center a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Please also consider subscribing to our YouTube channel where you can also find videos for additional troubleshooting, step-by-step instructions, recipes and more!https://www.youtube.com/c/MembersMarkGrills/videos

Apr 24, 2023
Reviewer name: ERR
1 out of 5 stars
1 out of 5 stars review

ERR

ERR code over and over. Part to fix it has been on back order for over a month. Basically have a $400 box on my patio that does nothing.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill. We are happy to hear that you were able to call customer support and get assistance for the replacement part that you need. We apologize for the delay in parts. We will send it out to you as soon as possible. We apologize again for the delay.

Nov 4, 2023
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleased with our pellet grill.

We have had two other pellet grills and this one has performed equally well at a fraction of the cost. In some ways it has been easier to work.

Helpful?1NWRSB7SVT7215600214257
Jul 31, 2023
Reviewer name: derick
1 out of 5 stars
1 out of 5 stars review

Save your money

Purchased this grill a little over 1 year ago. will not turn on just ERR message with igniter icon flashing. Do not bother with this grill.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill. We are here to help in anyway we can. The best way to properly diagnose any ERR code issues, is to follow the ‘Functional Check Procedure’ which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues.These instructions are available by contacting us at the number on your manual, or by reaching out to the Member's Mark Help Center a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.Please also consider subscribing to our YouTube channel where you can also find videos for additional troubleshooting, step-by-step instructions, recipes and more!https://www.youtube.com/c/MembersMarkGrills/videosHope this helps!

Oct 30, 2023
Reviewer name: Bleedingfingers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark pellet smoker is a winner.

Like this smoker a lot. I've had a Traeger for a few years. So far I like this better. I'm using it more often than the Traeger.

Helpful?1NWRSB7SVT7215600214257
Dec 19, 2022
Reviewer name: Pike3026
1 out of 5 stars
1 out of 5 stars review

ERR code

This smoker was amazing until recently it started giving the ERR code every time I use it and I cant cook anything.... Very frustrating.

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The best way to properly diagnose any issues, is to follow the ‘Functional Check Procedure’ which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues. These instructions are available on our YouTube channel where you can also find videos for additional troubleshooting, step-by-step instructions, recipes and more! https://www.youtube.com/c/MembersMarkGrills/videosOr by contacting Member's Mark Help Center a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Jul 13, 2022
Reviewer name: Keith
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Unbelievable Grill

This grill is a great tool to have to cook the best foods, flavor and tenderness of meats are unmatched with anything else.

Helpful?1NWRSB7SVT7215600214257
Mar 16, 2022
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Great

Easy to assemble. First try a really great cook. The unit is really he heavy duty. Looks like it will last for years. Very pleased.

Helpful?1NWRSB7SVT7215600214257
Oct 2, 2022
Reviewer name: CHARLES62
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Go for it!

Good quality. Works well and has good features. Got it on sale for a third of the cost of other brands (Traeger) with similar features.

Helpful?1NWRSB7SVT7215600214257
Nov 15, 2023
Reviewer name: Alex_Novo
1 out of 5 stars
1 out of 5 stars review

0 Stars

Do NOT buy. Trust me. The "ERR" code will drive you craze!!! Every time I start grilling no matter what IO do this code will pop up either right away or half way through and I'll tell you what once it comes up you are done!

Helpful?1NWRSB7SVT7215600214257
reply from Member's Mark Team

We are sorry to hear that you have had some challenges with your Member’s Mark Pellet Grill, Alex. The best way to properly diagnose any ERR code issues, is to follow the "Functional Check Procedure" which allows you to verify that each part functioning correctly, or isolate issues with any part, to properly resolve issues. These instructions are available by contacting us at the number on your manual, or by reaching out to Member Support at (888) 301-0332. All Member’s Mark items carry a 100% Satisfaction Guarantee and can be exchanged or returned anytime.