Thank you for your feedback. We're sorry to hear that your recent bags of charcoal contained more small pieces than expected. It sounds like they may have been crushed during handling. Please email us at Hello@TheGoodCharcoal.com so we can resolve this for you. We appreciate your input and want to ensure you have a great grilling experience. From, The Good Charcoal Team

Dear JP, We take this kind of concern very seriously, as it’s an issue we’ve never seen before. Stones should not be in any bag of our charcoal, and we’d like to investigate this further. Please email us at Hello@TheGoodCharcoal.com with any details or photos you can share, we’ll make this right and ensure it’s fully addressed.Best regards, The Good Charcoal Team