Customer reviews for Frigidaire 10 cu. ft. Gallery Upright Freezer

Customer reviews for Frigidaire 10 cu. ft. Gallery Upright Freezer for

Frigidaire 10 cu. ft. Gallery Upright Freezer

Back to item details

3.3 out of 5 stars

stars57 ratings34 reviews

Write a review

Member photos

Sort by |

Showing 21-30 of 34 reviews

Apr 27, 2026

anonymous

1 out of 5 stars review

Not the Freezer that was Advertised

I purchased this freezer with high expectations, but the item I received did not match the product photos. Instead of the drawer-style interior shown, mine came with glass shelves and no drawers at all. Customer service informed me that the pictured model wouldn’t be available for some time, which was frustrating. I returned the freezer and received a refund, but the experience was disappointing.

Helpful?

reply from Curtis International Ltd.

Hello anonymous, thank you for your feedback. We’re sorry the Frigidaire 10 cu. ft. Gallery Upright Freezer did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.

Mar 28, 2026

NICHOLAS

1 out of 5 stars review

Don’t waste your time or money!!!

36 days and then it stopped working 🤬🤬🤬

Helpful?

reply from Curtis International Ltd.

Hello NICHOLAS, we’re sorry to hear about the issue with your Frigidaire 10 cu. ft. Gallery Upright Freezer . This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Nov 21, 2025

Jacob

5 out of 5 stars review

It has Drawers !

Sometimes the freezer door gets stuck. I love that it has drawers inside the freezer. it’s very small, but it is very tall.

Helpful?

reply from Curtis International Ltd.

Hi Jacob, we are happy to hear you are pleased with your Frigidaire 10 cu. ft. Gallery Upright Freezer.

Sep 14, 2025

Wendy

4 out of 5 stars review

Freezer description is NOT what you get

The freezer works great but it isn't what the description said it would be. There are NO LED lights inside, NO glass shelves, just metal racks that cannot be adjusted, and only two wheels that can't even be uses.

Helpful?

reply from Curtis International Ltd.

Hello Wendy, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 10 cu. ft. Gallery Upright Freezer . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Sep 16, 2025

Marilyn

3 out of 5 stars review

Not as described

The description states 4 glass shelves and the are not, they are wire and cannot be moved. Also description states interior lighting which it doesn’t have. Disappointed the description was not accurate.

Helpful?

Nov 21, 2025

Jes07

5 out of 5 stars review

A perfect garage ready freezer for all those extra Sam Club freezer buys and great for those holiday extras. Great features - space saving and yet enough space to store quite a good amount.

Helpful?

reply from Curtis International Ltd.

Hi Jes07, we are happy to hear you are finding your Frigidaire 10 cu. ft. Gallery Upright Freezer useful.

Apr 3, 2026

GWENDALYN

1 out of 5 stars review

Incomplete manufacturing missing plug.

Arrived without a plug. Took over a week to get item picked up. I was told it was out of stock so could not be replaced, although it still shows in stock on website.

Helpful?

reply from Curtis International Ltd.

Hello GWENDALYN, thank you for your feedback. We’re sorry the Frigidaire 10 cu. ft. Gallery Upright Freezer did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.

Apr 13, 2026

anonymous

1 out of 5 stars review

stopped working

had it for two weeks when it suddenly stopped working, lost food.

Helpful?

reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear about the issue with your Frigidaire 10 cu. ft. Gallery Upright Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Feb 28, 2026

LUZ

1 out of 5 stars review

Not worth it!

Not even a month and it stopped working! Bought to keep my baby’s milk, and thank God we noticed in time that it stopped working and were able to get the milk out.

Helpful?

reply from Curtis International Ltd.

Hello LUZ, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 10 cu. ft. Gallery Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

May 7, 2026

Pam

1 out of 5 stars review

Do NOT purchase

The fridge/freezer whe I plugged it in to get cold before storing my items. It had moisture as if the seals weren’t catching. Had frost build up before I could even use it. The bottom was missing the enclosure.

Helpful?

reply from Curtis International Ltd.

Hello Pam, thank you for your feedback. We’re sorry the Frigidaire 10 cu. ft. Gallery Upright Freezer did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.