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Customer reviews for Member's Mark Stainless Steel Patio Heater with LED Table for
Member's Mark Stainless Steel Patio Heater with LED Table
4.5 out of 5 stars
stars
1,019 ratings418 reviews
  1. 5 stars77% (788)
  2. 4 stars11% (108)
  3. 3 stars3% (30)
  4. 2 stars2% (20)
  5. 1 star7% (73)

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Showing 341-350 of 417 reviews
Dec 2, 2019
Reviewer name: Dale1761
1 out of 5 stars
1 out of 5 stars review

Defective out the box

Bought this outdoor heater last year and would not stay lit new out of the box. Had to call and get a replacement burner unit and it worked for the winter. Went to use it this fall and it won't stay lit. I expect better products from Sam's Club.

Helpful?3HRIF75OAEB515594153629
Oct 30, 2022
Reviewer name: Customer
1 out of 5 stars
1 out of 5 stars review

Broken

Led light table won’t work. Called customer service they will not help me because I won the heater in a raffle and didn’t purchase it myself. Very disappointed in Sam’s I have been a member for 30 years and thought they would be more helpful

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Dear customer, I am sorry to hear about your troubles. I cannot speak about Sam's Club policies, as I do not work for Sam's. Please try calling our customer service number at 1 855 242 6887 for help.

Sep 19, 2021
Reviewer name: Maine_207
1 out of 5 stars
1 out of 5 stars review

Very temperamental igniter

We’ve used this heater 3 times and it is very hard to light! We’ve followed the directions and the troubleshooting. I wouldn’t recommend this to anyone!

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hello and thank you for your comments and your purchase. We’re sorry to hear about the difficulty you are having with the lighting issue. This should not be that difficult and I suggest that you call our customer service center for some assistance. You can reach the call center (1‐855‐242‐6887 from 8:am to 5pm Eastern time , Monday through Friday

Jan 23, 2019
Reviewer name: TonyP
5 out of 5 stars
5 out of 5 stars review

Question concerning covered porch

I want to use this on a covered porch, only one wall, open on three sides. The ceiling is 8.5 feet high. Is that enough clearance at the ceiling to use this heater?

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Dec 2, 2021
Reviewer name: MO
4 out of 5 stars
4 out of 5 stars review

Heats up quickly. Great value!

Package arrived earlier as expected, but box was damaged. As my husband started putting it together we noticed the base, pole and cover was slightly dented, but not to the point where he was unable to put it together.

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hello MO, we really appreciate you taking the time to write a review, and we are certainly sorry to hear about the box and dent issues. We have taken great pride and care to make sure that the strength and quality of our cartons and packaging are of the highest quality! We really hope that you are able to enjoy your heater during this winter and for many more to come! Thanks again!

Oct 27, 2019
Reviewer name: veeman99
3 out of 5 stars
3 out of 5 stars review

Gives off good heat

Fairly easy to assemble. I could feel the heat from the time I walked out of the door onto the deck which was about 5 feet away from the heat source itself.

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Dec 17, 2022
Reviewer name: Chaney
1 out of 5 stars
1 out of 5 stars review

Help

Does anyone else have a blue PLASTIC top?? It smells like it’s burning and I don’t see any online with this blue cover? It definitely looks like it’s burning!

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hi Chaney, thank you for your business; we appreciate it. Chaney, you need to remove the blue plastic form your heater. The blue plastic is a protective covering that is used to protect the stainless steel.

Apr 15, 2021
Reviewer name: XXX
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It works well.

It works well.

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Feb 16, 2024
Reviewer name: jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Radiant heater

It works great

Helpful?3HRIF75OAEB515594153629
reply from Member's Mark Team

Thank you for the excellent rating and review, jim!

Jan 17, 2024
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Easy to put together

Helpful?3HRIF75OAEB515594153629