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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 271-280 of 1,432 reviews
May 10, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Piece of Junk

[This review was collected as part of a promotion.] I got a lemon, or a piece of junk. This dryer has been nothing but a source of aggravation ever since I purchased it. We keep on getting this flashing “gas” error. The dryer stops 25 to 30 minutes into its cycle with gas error flashing. It does not generate any heat, everything is still wet. We had a plumber check the gas line, everything is fine—our gas stove and gas water heater have no issues. An LG tech replaced the dryer’s gas valve—same issue. My mom suffers from dementia, laundry is a necessity in our house. To get this repaired, I have to pay a plumber to disconnect the gas line from the dryer, pay someone to bring it down from its platform, once the maintenance is done, pay for the reverse process. At this point, as soon as I have the money, I’ll get a new dryer , and hope to have better luck. My last dryer lasted over 15 years before the motor gave out. Buyer beware!!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from Social Media

We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy

Sep 29, 2023
dack
1 out of 5 stars review

Verified Purchase

"Real tempered glass" door breaks to sharp shards

We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG US Support

We believe in providing you with quality products, so when we heard that your LG Front Load Washer tempered glass shattered, we became very concerned because safety is our number one priority! This is not what we want for you. We'd love to look further in order to rectify this situation. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the case number. We look forward to hearing from you! ~Rita

Oct 26, 2021
JJOB
5 out of 5 stars review

Verified Purchase

Wow

[This review was collected as part of a promotion.] We bought the matched washer / dryer with the guidence of CR and are delighted with the results. So far the washer has cleaned our laundry faster, used less soap and water and with far better results. Without any effort other than running the load, stains have come out of clothing that had been marked for years.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Nov 21, 2021
Liinani
5 out of 5 stars review

Verified Purchase

Awesome features

[This review was collected as part of a promotion.] We bought our new washers and dryer a few weeks ago and I just love them. They use less water and energy. Drying time is now reduced. It is so convenient with the sidekick. I don’t feel guilty running a small load anymore.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Nov 22, 2021
JMR9143
4 out of 5 stars review

Verified Purchase

Early Review

[This review was collected as part of a promotion.] Way too early to review, but LG wants it - OK. It is very quiet. I like the online notification of when the load is done, because I can't hear any signal. I haven't tried many of the other cycles yet, so no comments yet.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Feb 3, 2024
Julie X
5 out of 5 stars review

Verified Purchase

Perfection

Perfection. So especially love being told via WiFi connection that my load is completed, what a tremendous help in reducing wrinkles and making clothes look their best. There are lots of cycle options that help make light and healthy work of cleaning your clothes and household linens!

Review from lg.com
Helpful?47J70BAQASXP15590868143
Mar 28, 2021
OpaRedwood
5 out of 5 stars review

Verified Purchase

Drying clothes simpler

[This review was collected as part of a promotion.] We bought this a couple weeks ago and started researching the features. We were able to pair it with our washer so that it gives a suggestion of how to dry it. Also, we were able to connect it with an so we don’t have to keep a close eye on when the clothes finish drying.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Mar 24, 2023
Texas Ed
5 out of 5 stars review

Verified Purchase

Excellent Drier

I bought this drier 6 years ago and I have been very pleased with it overall performance. The drier has a steam dry feature which I have been unable to utilize because to water supply is located on the wrong side of utility room and I have not spent the money to route the water over to the other side. I may do it soon.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from VXI Austin

Hey there. We're glad to hear that you've had this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam DLGX4001W for the past 6 years and that so farm it's been your companion. We sure hope that this continues and ensure that whenever you need the help or have any questions, send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. All at your fingertips! ~Anthony

Apr 22, 2022
mccjf
5 out of 5 stars review

Verified Purchase

Excellent Product

[This review was collected as part of a promotion.] We purchased this Dryer after a lot of research on matching washers and dryers. We downloaded the user's manual from the WEB site which helped us both appreciate and utilize the features of the product. Although highly satisfied, the dry sensor indicates clothes are dry. On some occasions it needs additional minutes to get completely dry. WIFI seems unnecessary and we're not sure we'll use it much. Overall, we are very satisfied with the purchase.

Review from lg.com
Helpful?47J70BAQASXP15590868143
May 3, 2021
Don52z
5 out of 5 stars review

Verified Purchase

Superior washer and dryer to my previous Borsch

[This review was collected as part of a promotion.] We bought both the washer and dryer about a month ago and we are very impressed with the performance and how quiet they are in comparison to the Borsch units we replaced. No longer does our laundry room sound like an aircraft taking off.

Review from lg.com
Helpful?47J70BAQASXP15590868143