[This review was collected as part of a promotion.] I have had my washer and dryer for almost 2 months and I finally called customer support because I couldn’t change the settings on either machine. I found out everything is preset and for example you can only use cold water on certain settings. I would like to be able to adjust temperature, time etc for any setting I want.

[This review was collected as part of a promotion.] We just recently replaced our 16 year old LG washer and dryer. Both still worked well but wanted to upgrade our laundry. Very spacious capacity and efficient in drying clothes. Love all the choices for different loads and temperature

I bought this dryer about a month ago when my old one died. I was so excited about all the features it had. However, after it was delivered and I tried to use it I was very upset. I could not get it to make any changes to the cycles I wanted to use. It turns out the machine was too smart for me. However after a lesson from the techs I now love it. It seems one step I missed was to chose the cycle I needed to turn the know a little to the left. That allows me to use the cycle the way I chose to. Thanks LG

[This review was collected as part of a promotion.] We bought this dryer a few weeks ago. I have enjoyed it so far. It works great. Drying time seems less than my old dryer. I have tried the steam feature but not sure of it. It freshens the clothes but leaves them damp when the time is up. I probably won’t use that feature much. I hope with a hose under pressure won’t cause trouble in future years. But so far, I am very happy with my new dryer.

[This review was collected as part of a promotion.] While the machine itself is absolutely fantastic, I can’t get it to connect to the App. I called the store I bought it from, they told me to contact LG. LG said to contact my cable company. My cable company told me to contact LG

[This review was collected as part of a promotion.] This is a great dryer...certainly hot & tumbles well! My problem is with the owner manual which is useless (unless you're installing it). The LG online help center is also useless. I do not like being unable to adjust the temperature on the various settings...!

[This review was collected as part of a promotion.] We bought this dryer and the WM4000 washer together, the dryer has a lot of great cycles and is easy to set the cycles you want, it is very quiet - - we can barely hear it downstairs when it is running upstairs, no vibration at all. The ThinQ app was a little hard to set up and we could not pair it with the washer. either, as I thought we could. But, overall we are very happy with our purchase.

I bought this in July. Had the washer and dryer installed in September I believe. Since then the dryer wont dry all the way. Clothing is still damp. I also have an area that snags my clothing and damages it. I have since had it "repaired." The very first dry after the repair I have my dryer sheet stuck in the same exact spot. I assume it will only take time till another article of clothing gets caught in the same spot. I was also told to shut off the energy efficiency if I want my clothes to dry all the way. Why even have energy efficiency if it doesn't work?

[This review was collected as part of a promotion.] We purchased this Dryer after a lot of research on matching washers and dryers. We downloaded the user's manual from the WEB site which helped us both appreciate and utilize the features of the product. Although highly satisfied, the dry sensor indicates clothes are dry. On some occasions it needs additional minutes to get completely dry. WIFI seems unnecessary and we're not sure we'll use it much. Overall, we are very satisfied with the purchase.

[This review was collected as part of a promotion.] I have had this dryer for a few weeks and it is a great compliment to my new washer. One of the nicest features is the ThinQ connection. It actually sends a message to my Apple Watch telling me the load is complete. This allows me to remove items more promptly, preventing wrinkles.