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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 1,241-1,250 of 1,427 reviews
Apr 18, 2021
radiohvactec
5 out of 5 stars review

Great drying machine

[This review was collected as part of a promotion.] We purchased this dryer last month and are very happy with its performance. It is very quite and efficient operation. The controls are easy to read and it is easy to select the cycle you want. It is also easy to make adjustments within the cycle selected.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Dec 23, 2020
HHP171
4 out of 5 stars review

overall works well

[This review was collected as part of a promotion.] I have had this dryer for about three weeks and am overall very happy with it. At times the clothes get twisted and don't dry completely the first time and need to be run again, but in general, this dryer does a very good job and is easy to use with good features.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jun 14, 2024
JFKMass
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Mar 8, 2021
Dave3411
5 out of 5 stars review

Great dryer, almost folds the clothes

[This review was collected as part of a promotion.] WE bought a washer dryer, LG, a few weeks ago. They do a fabulous job on our washing and drying needs. Easy to operate, quite and items being dried are, well, dry!

Review from lg.com
Helpful?47J70BAQASXP15590868143
Oct 29, 2024
Sam630
5 out of 5 stars review

Highly efficient

[This review was collected as part of a promotion.] Great dryer. Easy to use and very efficient. Loads of options for different drying styles. Really like that you can download more cycles.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hi Sam, we understand and appreciate you taking a moment to share your experience with your LG 7.4 cu ft Large Capacity Front Load Electric Dryer, model DLEX4000W. It’s great to hear how much you’re enjoying the efficiency and ease of use. The wide range of drying options—and the ability to download even more cycles—really helps tailor each load, so it’s wonderful to know those features are making a difference for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Nov 18, 2023
Chill8
1 out of 5 stars review

Lemon, lemon, lemon.

My 2 month-old LG gas dryer doesn’t heat. Instead of replacing my dryer, they say they will fix it. IT’S BRAND NEW! Do not buy an LG dryer unless you like lemons.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hey there, no one likes when our appliances start to wear and tear. We do have a 1-year parts and labor warranty on all our products, so we are here to support you through this. Please send us a private message via our social media accounts, @LGUSSupport. We'd like to look into this concern further with you. ~Tegan

Aug 13, 2024
Cherlynn
2 out of 5 stars review

D80 code nightmare

So tired of d80 code. Did all troubleshooting and still get it. Clothes not dried all the way through, often. Cannot connect it to wifi, even though I got the washer to connect. Would not get again.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hi Cherlynn. We appreciate you taking the time to complete troubleshooting for your LG dryer and providing your feedback. We found a resource on precisely what the d80 code means and how to solve it; check it out here: https://lgerrorcodes.com/dry_d80-3/! We'd also love to help out with your Wi-Fi connectivity. To start, please send us a message on social media at @LGUSSupport. From there, we'll be able to explore more options! Ensure you include your contact details and the model number, and you can mention this review using the review ID 235506156. *Jae

Feb 27, 2021
washerfan
5 out of 5 stars review

Nice app!

[This review was collected as part of a promotion.] I enjoy the app features more than I thought I would. Very convenient and efficient to get notifications on my phone when the cycles are complete.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Aug 30, 2024
AngieGRM
5 out of 5 stars review

Mom likes it

[This review was collected as part of a promotion.] It’s pretty good. I bought it for my mom. I do miss being able to throw a load in without having to care what mode to put it on but my mom loves it

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hi Angie, thank you for taking a moment to share your experience. We understand how important it is for an appliance to fit the needs of everyone using it, and it’s great to hear your 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence DLEX4000B has been a hit with your mom. The built‑in intelligence is designed to simplify the process, even if it feels a bit different from traditional dryers, and it’s great to know she’s loving it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jun 16, 2024
ChocolateMoose
5 out of 5 stars review

A workhorse!

No complaints here... this dryer works hard and efficiently. I have yet to test all the settings, but I find the auto steam feature a huge plus! It has very good capacity and ease of use, especially with the pesestal!

Review from lg.com
Helpful?47J70BAQASXP15590868143