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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,431 ratings1,431 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (57)
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Showing 1,241-1,250 of 1,431 reviews
Sep 1, 2024
4650
1 out of 5 stars review

Never worked

I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph

Apr 15, 2021
SVG4000B
5 out of 5 stars review

Innovative and Quality Product

[This review was collected as part of a promotion.] This LG WiFi enabled dryer is a great household tool that works well with our LG washer. The steam functions as well as the specialized download cycles make it a very versatile machine that handles all of our laundry needs. This LG dryer was a replacement for a 13 year old LG dryer.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jan 24, 2021
boosafer
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I bought this a couple weeks ago and we have 4 kids. They do their own laundry and with the wifi messaging they are more prompt in getting their stuff out of the dryer. It's quiet for a dryer and the steam function is great for when you are in a hurry and just want to get wrinkles out.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Feb 8, 2021
ScottBWK
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] We had a different manufacturer’s dryer that left everything wrinkled. It was so bad that we opted to buy a new one. After researching the reviews, we decided on this one. It has performed wonderfully well for us and we love it! Lots of choices for settings too.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Feb 9, 2021
Alarue7673
4 out of 5 stars review

[This review was collected as part of a promotion.] Bought this LG gas dryer and matched washer 3 weeks ago when our 15 year old Kenmore Elite dryer failed & parts were no longer available. Dryer works well after I mastered the learning curve & am pleased with the various options...adjustable heat, adjustable dryness levels, etc. Clothes come out dry & wrinkle free. Must say the directions that come with the dryer could be improved. The instructions for connecting the WiFi feature are NOT accurate & NOT doable. Will need to call LG direct to accomplish connecting the WiFi feature. Would not purchase if you have a need for the Wi Fi remote operation feature.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Nov 15, 2024
DisDad
1 out of 5 stars review

Won't Dry, LG Won't Help, No Custom Settings

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out, inspect the vent and certify in writing that the vent is clear and installed correctly (which it is, it was just professionally installed). The dryer I replaced dried fine with the same vent configuration. Then, after I pay and submit the certification, they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features; my old dryer allowed me to create my own cycle, such as medium heat, extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND, the remote start option is a joke. To run the remote start option, you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hey there! We want to help get your new LG dryer running at 100% so your clothes can come out nice and dry. This link (http://spr.ly/6421sY3r5) can provide you with troubleshooting tips to help get your dryer working. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Jan 20, 2025
Anonymous
3 out of 5 stars review

Disappointed with the dryer

Bought it 2 years ago and started to fail. Feel disappointed that the warranty only covers a year. And find it odd that after the warranty ended the dryer started to fial

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi there! Thank you for sharing your experience with your LG DLEX4000W. We appreciate your feedback on the warranty and the issues you've encountered after it ended. Your insights are valuable as they help us identify areas where we can improve our product reliability and customer support. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. Thanks again for taking the time to provide your review. -Shae

Feb 9, 2021
kngbugface
5 out of 5 stars review

Solid and Good Looking Dryer

[This review was collected as part of a promotion.] Bought as along with new LG washer. Great features, especially the steam feature. Love the color.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Feb 5, 2023
Da6552
1 out of 5 stars review

Doesn’t dry well

I bought this dryer 6 days ago. It does not dry the clothes. I put 5 tshirts in to see if it dried. It did not. Dryer sucks. Regret buying it. It’s terrible!!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Social Media

Thank you for giving us feedback about your experience with your LG dryer. We're sorry to know that you're currently having issues with the product and want to assist you with this matter to get this off your shoulders. Please get in touch with us by sending us a private message on Facebook or Twitter at @LGUSSupport with your contact information and the unit's model and serial number. You can also call our customer support line at (800) 243-0000, and we would be glad to help you out. -Cazz

May 22, 2021
Cchrist90
4 out of 5 stars review

Great features at a competitive price!

[This review was collected as part of a promotion.] I bought this in Feb. 2021 after my family liked its great features for washing baby's laundry and of course its width that can travel in my basement.

Review from lg.com
Helpful?47J70BAQASXP15590868143