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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 1,181-1,190 of 1,427 reviews
Nov 15, 2024
DisDad
1 out of 5 stars review

Won't Dry, LG Won't Help, No Custom Settings

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out, inspect the vent and certify in writing that the vent is clear and installed correctly (which it is, it was just professionally installed). The dryer I replaced dried fine with the same vent configuration. Then, after I pay and submit the certification, they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features; my old dryer allowed me to create my own cycle, such as medium heat, extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND, the remote start option is a joke. To run the remote start option, you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hey there! We want to help get your new LG dryer running at 100% so your clothes can come out nice and dry. This link (http://spr.ly/6421sY3r5) can provide you with troubleshooting tips to help get your dryer working. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Apr 15, 2021
flkayak
5 out of 5 stars review

Fantastic features and stacks!

[This review was collected as part of a promotion.] The versatility and various settings are great and I love getting a message on the phone letting me know clothes are done. With the units stacked, it is a breeze to fold right from the dryer and hang shirts. The wrinkle guard setting keeps stuff from sitting still and getting wrinkled if I'm out running errands, and I can check status of the load on my phone.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Mar 17, 2021
Mich21
5 out of 5 stars review

In perfect sympathy with my washer

[This review was collected as part of a promotion.] A perfect compliment to the washer which makes the set. For this to be a dryer, it is quite, yet effective. I enjoy the light that comes on when you first start the machine. In my experience, HE dryers do not dry clothes completely and this is right in alignment with that concept.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jan 31, 2021
dkba
3 out of 5 stars review

Lots of options

[This review was collected as part of a promotion.] Only have had this dryer a few days. Dryer has lots of features including steam options like "Steam Fresh" for removing wrinkles from clothes that you don't want to iron. Like my old dryer I have found even with the dry sensor when doing heaver clothes the dryer completes a cycle before the clothes are fully dry. When this happens you can just add a second manual dry cycle to finish drying the load or increase the dry level modifier to a very dry setting.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Mar 1, 2021
Notsoslimjim
1 out of 5 stars review

Wires fried after 2 months

[This review was collected as part of a promotion.] The wires fried inside the dryer after 2 months of use. My own research found the manufacturer doesn’t tighten the terminals enough from the factory and can cause arcing from the power cord. FIRE HAZARD.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Feb 27, 2021
gandav
4 out of 5 stars review

Works well

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for too long.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jul 8, 2022
JakeJ
5 out of 5 stars review

Great dryer after vent cleaning

[This review was collected as part of a promotion.] We bought this dryer a few months. It didn't seem liked it dried very well. Recently bought a dryer vent brush and fully cleaned our duct. That was the main issue, the dryer works great. The app that send a setting from the washer to dryer is very helpful, all I have to do is hit the start button once turning the dryer on. The app also helps with maintenance the flow sense is nice to have to know when your duct is clogged.

Review from lg.com
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Jul 15, 2024
JH Santa Barbara
5 out of 5 stars review

Great dryer. Highly sensitive to build up in vent

Great dryer. Steam feature very nice. Very sensitive to Vent airflow. So essential to keep the vent clean. Inside screen not that effective. If you keep the inside screen very clean, and pull lint out with vaccum wand, and clean vent to wall frequently, dryer works well. Very sensitive to build up in vent.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jun 27, 2024
Mrbill821
5 out of 5 stars review

Super happy

I’ve had both the washer and dryer for several weeks, my first impression was what a great looking pair this was. Now that I used this for several weeks. I am so impressed with how efficient they are and how clean my clothes are getting. I should add, how happy I am that I get a rebate from my power company for buying such efficient equipment.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jun 10, 2024
VSB1
4 out of 5 stars review

Nice but gives error

The only thing that I don't love about the dryer is that it does not go through an entire cycle without asking to remove the lint. It always gives the same error of D80. We cleaned out the pipe before we had it installed and even had the installers come back to check the connection. Sometimes there is the tiniest bit of lint. When i saw that other people had this issue, I realized that the machine was sensitive.

Review from lg.com
Helpful?47J70BAQASXP15590868143