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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 1,171-1,180 of 1,427 reviews
Dec 13, 2023
domd58
4 out of 5 stars review

NEW & CLICK DRYER

[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that! What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jun 17, 2024
mseitz
3 out of 5 stars review

Good on medium heat, but not low heat.

I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.

Aug 7, 2024
JDubs316
4 out of 5 stars review

Great look

Great look, quiet, easy setup minus the fact I didn’t realize the plug is based on age of the house/wiring - so this delayed my setup. I also didn’t put 5 star because I can’t figure out how to balance out the legs as they are not the same as the washer and the tool did not work.

Review from lg.com
Helpful?47J70BAQASXP15590868143
May 23, 2024
ElleBee24
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

Jun 24, 2024
Mylisa
5 out of 5 stars review

Great Appliance

I love that the dryer and washer talk to each other so that I don’t have to input the dryer settings. The app is also user friendly. It dries in half the time of my previous dryer and notifies me on my phone and watch when the cycle is finished, so that my laundry doesn’t sit in the dryer. It also has a wrinkle care setting in case I can’t get to the dryer immediately.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Oct 20, 2021
AmyMC77
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 25, 2024
rebbe
5 out of 5 stars review

LG front end load dryer.

[This review was collected as part of a promotion.] We bought the LG Dryer earlier this month. We did not consider any other manufacture as we have always purchased the LG brand. All our appliances in our home are LG. The new dryer is great and so mart, very easy to use. It's neat to use it from my phone, I like how it updates on its progress.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hello, Rebecca! We’re excited to hear how much you’re enjoying your LG Dryer. It’s great knowing the smart features are making laundry feel easier, especially with the ability to check progress right from your phone. Hearing that LG has been your go‑to brand for all your home appliances truly means a lot, and we’re glad this new dryer is living up to your expectations! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 11, 2024
Gregory78
3 out of 5 stars review

Disappointed.

Purchased 11 mo. ago. Experienced a problem. Dryer would not stop running after cycle completed. Waiting on repair for about a week now. Process has not been that smooth. Discovered that sometimes it will work okay, other times not. Have to unplug it after every use. We are waiting on a new motherboard. Otherwise, I like the dryer.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Thank you for taking the time to share your experience with us, Gregory. We understand the inconvenience caused by the issue with your dryer and aim to resolve it promptly. At LG, we take pride in delivering exceptional products and services. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless experience. As you already have someone to repair the unit, we assure you that this will be taken care of. In the meantime, if you require any further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. They will be happy to assist you and provide updates on the repair process. `Liz

Feb 8, 2021
ScottBWK
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] We had a different manufacturer’s dryer that left everything wrinkled. It was so bad that we opted to buy a new one. After researching the reviews, we decided on this one. It has performed wonderfully well for us and we love it! Lots of choices for settings too.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Oct 26, 2024
OWKELK
5 out of 5 stars review

Exceeded our expectations in every way!

Our only regret is that we did not purchase the pedestals which we intend to order after the necessary modifications are made to accommodate the additional height requirements.'Installation only took about 30-minutes. Everything exceeded our expectations.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Dryer (DLGX4001W) model. This model is designed with powerful TurboSteam™ performance, large capacity, and smart features that help deliver fast, efficient drying while keeping clothes looking their best. It’s wonderful that the installation went smoothly and that the unit has exceeded your expectations. Adding pedestals is a great way to enhance convenience and improve accessibility once your space is ready for the additional height. This unit is fully compatible with LG laundry pedestals, making it easy to upgrade when the time comes. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy