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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,432 ratings1,432 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (58)

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Showing 1,171-1,180 of 1,432 reviews
Sep 24, 2024
Dave23301
5 out of 5 stars review

A solid machine

The dryer functions and features work flawlessly, each setting performs as expected and there is no disappointment. It takes time to learn which settings are best for your items, the recommended settings are a good starting point but fine tuning is needed for your things in order to get the best drying without damage. The wifi download of settings is useful but not critical because after you become familiar with the settings for your stuff, it’s easier to just punch in the parameters based on what’s in the load coming out of the washer. It is nice to be notified on your phone when the dryer is done. The most surprisingly useful setting is the steam fresh which we use to avoid ironing and to remove fold lines, it works very well.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, Dave! We appreciate you sharing your experience with your LG Dryer. It’s great to hear how smoothly all the functions and features are performing for you. Getting familiar with the ideal settings for different fabrics does take a little time, but it sounds like you’ve really dialed things in to get the best results without risking damage. The smart notifications are a helpful touch, especially when you’re multitasking around the house. And you’re absolutely right about Steam Fresh — it’s one of those features you don’t realize you’ll love until you use it. Skipping the ironing and removing fold lines with a quick refresh is a game‑changer! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 8, 2024
Angelus66
5 out of 5 stars review

Perfect Dry, Quiet, Love the App!

[This review was collected as part of a promotion.] We had our previous dryer for over a decade and the only reason we got a new on was because our washer broke and we wanted a matching set. I was skeptical at first because it was an amazing dryer, but I have to say LG has not disappointed. It dries perfectly, it is quiet and the push notifications that can be sent to my phone can ensure that I will never forget clothes in the dryer again.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Aug 1, 2024
Rdag
5 out of 5 stars review

Good quality

[This review was collected as part of a promotion.] Bought this a couple weeks ago and have been happy with it. It was hard to choose one because most of the top brands had really bad reviews. I haven’t had any issues with this on thankfully. It has a bunch of different settings and a huge drum.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, there. Thanks for sharing your experience with us. It’s great to hear how well the LG Dryer (DLEX4000B) model has been working for you. The large capacity drum and wide range of cycles are standout strengths of this model, making it easy to handle big loads while giving you the flexibility to choose the perfect setting each time. We’re glad it’s been a smooth start for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Aug 7, 2024
The Roths
5 out of 5 stars review

The Ultimate Laundry Game-Changer

[This review was collected as part of a promotion.] This dryer has completely transformed my laundry routine. Here’s why I think it’s the best dryer on the market: 1. Sleek and Stylish Design: First off it is a stunning appliance. The black steel finish gives it a sleek and modern look that adds a touch of elegance. It’s compact yet spacious, fitting perfectly in my small space without sacrificing capacity. 2. Unmatched Drying Performance: This dryer is a powerhouse when it comes to performance, quickly refreshing clothes and reducing wrinkles in just minutes. The drying cycles are fast and efficient, saving me time and energy. Every load comes out perfectly dry, fluffy, and ready to wear. 3. Intuitive Features: This dryer packed with smart features that make doing laundry a breeze. The built-in AI technology automatically selects the best drying cycle for each load, ensuring optimal results every time. 4. Whisper-Quiet Operation: I was pleasantly surprised by how quiet this dryer is. Even during the heaviest loads, it operates smoothly and quietly, allowing me to do laundry at any time of the day without disturbing the household. 5. Energy Efficiency: The dryer is environmentally friendly and easy on the wallet. I've noticed a significant decrease in my energy bills since I started using this dryer, which is an added bonus to its outstanding performance. In conclusion, the LG stackable dryer has exceeded all my expectations. It's a perfect blend of style, efficiency, and innovation. If you're in the market for a new dryer, look no further. This is the ultimate appliance that will revolutionize your laundry experience. I couldn't be happier with my purchase and highly recommend it to everyone!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

What an absolute home run, Kenny! Thanks for sharing the love for your LG stackable dryer—sounds like its brilliant mix of premium styling, whisper-quiet operation, and energy-saving smart tech has completely revolutionized your home routine. We are absolutely thrilled to hear that the intelligent AI features and speedy performance have exceeded your expectations and earned your highest recommendation. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Jul 5, 2024
Tiania
1 out of 5 stars review

Doesn't work - nothing but excuses from Sam's

We have had nothing but issues with our delivery since day one, and it has now been about two months with no support resolution in sight. The first washer that we were delivered had large scratches on it that they tried to cover with black marker. We requested a replacement and it took a couple weeks to receive the replacement. Well, the replacement never worked from the beginning - we believe they provided us with a refurbished unit. It would only steam our clothes on a very hot temperature and it would not do anything else. We have had the new washer for about three weeks now and it has been a painful process getting a new one - Sam's has not been helpful and they keep telling us they have no control over the replacement time. And now today the washer doesn't even function at all. The carrier keeps calling us to schedule a delivery and so we try to make sure we are home and then they cancel. We work and are not able to take an unlimited amount of time off. I would avoid buying appliances from Sam's at all costs.

Helpful?47J70BAQASXP15590868143
reply from LG Digital Customer Care

Hi there. Thank you for reaching us. I'm so sorry to hear that you've been experiencing issues with your LG washer delivery and support, and I can understand how frustrating it must be for you. As an LG representative, I want to acknowledge the inconvenience and distress this has caused you and your family.Firstly, I apologize for the initial washer with scratches and the subsequent replacement process that took weeks. It's unacceptable that the first washer had imperfections, and I'm sorry that it didn't meet your expectations.Regarding the replacement washer, I'm deeply sorry that it didn't function properly from the beginning. We take pride in our products' quality, and it's concerning that it didn't meet our standards. I understand your concerns about receiving a refurbished unit, and I'll make sure to investigate this further. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Aug 11, 2024
dcwebman
5 out of 5 stars review

Love the Wi-Fi enabled feature

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jun 17, 2024
mseitz
3 out of 5 stars review

Good on medium heat, but not low heat.

I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG

Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.

Sep 1, 2024
4650
1 out of 5 stars review

Never worked

I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!

Review from lg.com
Helpful?47J70BAQASXP15590868143
reply from LG Digital Care Team

Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph

Apr 15, 2021
SVG4000B
5 out of 5 stars review

Innovative and Quality Product

[This review was collected as part of a promotion.] This LG WiFi enabled dryer is a great household tool that works well with our LG washer. The steam functions as well as the specialized download cycles make it a very versatile machine that handles all of our laundry needs. This LG dryer was a replacement for a 13 year old LG dryer.

Review from lg.com
Helpful?47J70BAQASXP15590868143
Jun 4, 2024
Anonymous
5 out of 5 stars review

Great Machines

[This review was collected as part of a promotion.] We bought scratch and dent front load washer and dryer. The experience has been so wonderful. To have so many options built in on both is a blessing. You don't have to guess how to wash or dry anything that fits those. Really is one of the best things we have purchased recently.

Review from lg.com
Helpful?47J70BAQASXP15590868143