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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,117)
  2. 4 stars13% (191)
  3. 3 stars3% (43)
  4. 2 stars2% (28)
  5. 1 star4% (61)

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Showing 1,111-1,120 of 1,440 reviews
Mar 27, 2021
Reviewer name: chazz63
4 out of 5 stars
4 out of 5 stars review

Good Dryer

[This review was collected as part of a promotion.] Has been a good dryer for us. Handles a lot, things dry consistently with all the settings allowed. Quiet too. Only issue was the door is misaligned and latch hits hard - vendor where purchased is replacing the hinge under warranty.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Aug 12, 2024
Reviewer name: Littlebrother
4 out of 5 stars
4 out of 5 stars review

Early evaluation

[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Jan 2, 2021
Reviewer name: Retired Momma
5 out of 5 stars
5 out of 5 stars review

Quiet, easy to use

[This review was collected as part of a promotion.] Purchased the matching pair of washer and dryer in Nov 2020 with pedestals for each. I love the simplicity of operation, quiet running cycles and look of the appliances. Did a lot of research before we bought the LG brand and I can say it was well worth it.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Sep 8, 2022
Reviewer name: daveg51
3 out of 5 stars
3 out of 5 stars review

Ruins my towels

I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Mar 23, 2021
Reviewer name: Supermom88
5 out of 5 stars
5 out of 5 stars review

Dries Clothes Fast

[This review was collected as part of a promotion.] Bought in Nov but took about 6 weeks to get. We wanted black to match our other appliances but LG or anyone else no longer offers that color. We got black steel which is dark gray. The glass door helps blend in and really makes for a quality dryer, Dries Clothes Fast. The clothes are very hot, and I do remove them before the cycle ends so the sensors are a bit off. The cord hookup is very easy thanks to someone thinking ahead - even has a built in "bowl" to catch any dropped nuts or screws. Is wifi enabled but you can not access online features or sync with washer without having a smartphone and downloading crap on it. There is a large gap between the wall and top, so things fall behind this easily. We finally stuffed a towel between the dryer and wall to prevent this from happening. Some really good and neat features but some stupid design errors sums LG up.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Jul 31, 2024
Reviewer name: Shoes5
5 out of 5 stars
5 out of 5 stars review

Great new washer with a great app

I am impressed with my new LG washer. It operates quietly, which is a significant plus, especially in an open-plan living space. The performance is excellent. It consistently washes clothes thoroughly and removes stains much better than the temporary upright model we were using. One of the standout features for us is the accompanying app which offers a range of functionalities. The alert feature is particularly useful, notifying us when a cycle is complete. Additionally, the customizable wash settings are fantastic, allowing us to tailor each wash to the specific needs of the load. I highly recommend it to anyone in the market for a new washer.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LG

Hi, there. We are thrilled to hear that your new LG washer is delivering such impressive, quiet performance in your living space and tackling tough stains with ease! It is awesome to know how much you are enjoying the smart capabilities of the LG ThinQ app—those cycle-complete notifications and customizable settings really do bring next-level convenience to laundry day. If you ever need any assistance in the future, feel free to reach out to @LGUSSupport.#LifesGood ❤️^Juvy

Jan 25, 2021
Reviewer name: Pam H
5 out of 5 stars
5 out of 5 stars review

Wonderful dryer

[This review was collected as part of a promotion.] Bought dryer and washer set and am very happy with purchase. Dryer does what it is supposed to do quietly and in timely manner. Purchased pedestal as well and enjoy the ideal height for loading and unloading.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Jun 4, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Machines

[This review was collected as part of a promotion.] We bought scratch and dent front load washer and dryer. The experience has been so wonderful. To have so many options built in on both is a blessing. You don't have to guess how to wash or dry anything that fits those. Really is one of the best things we have purchased recently.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Jan 13, 2022
Reviewer name: Lmall
2 out of 5 stars
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 5, 2024
Reviewer name: Tiania
1 out of 5 stars
1 out of 5 stars review

Doesn't work - nothing but excuses from Sam's

We have had nothing but issues with our delivery since day one, and it has now been about two months with no support resolution in sight. The first washer that we were delivered had large scratches on it that they tried to cover with black marker. We requested a replacement and it took a couple weeks to receive the replacement. Well, the replacement never worked from the beginning - we believe they provided us with a refurbished unit. It would only steam our clothes on a very hot temperature and it would not do anything else. We have had the new washer for about three weeks now and it has been a painful process getting a new one - Sam's has not been helpful and they keep telling us they have no control over the replacement time. And now today the washer doesn't even function at all. The carrier keeps calling us to schedule a delivery and so we try to make sure we are home and then they cancel. We work and are not able to take an unlimited amount of time off. I would avoid buying appliances from Sam's at all costs.

Helpful?3PMDK7KD0KRR15590868143
reply from LG Digital Customer Care

Hi there. Thank you for reaching us. I'm so sorry to hear that you've been experiencing issues with your LG washer delivery and support, and I can understand how frustrating it must be for you. As an LG representative, I want to acknowledge the inconvenience and distress this has caused you and your family.Firstly, I apologize for the initial washer with scratches and the subsequent replacement process that took weeks. It's unacceptable that the first washer had imperfections, and I'm sorry that it didn't meet your expectations.Regarding the replacement washer, I'm deeply sorry that it didn't function properly from the beginning. We take pride in our products' quality, and it's concerning that it didn't meet our standards. I understand your concerns about receiving a refurbished unit, and I'll make sure to investigate this further. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris