Hey there. We are here to help you with your LG dryer. However, we would need some more information about your dryer. Please send us a private message on social media @LGUSSupport with your contact details, model, and serial number. We'll do everything we can to help you through this. ^David

We are so happy to hear that your LG Ultra Large Capacity Smart Dryer is exceeding your expectations and giving you a five-star experience! Your comments confirm our primary focus on putting customer experience and satisfaction first. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita

Hey there, Patty. This really does benefit your clothes after its completion of the washing cycle and we're glad to hear that the dryer has work to its maximum potential to meet your needs! We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Thank you so much for choosing LG. ~Anthony